Eastern Shore Hyundai

My dealer was Noah. He went over all the features of the car with me. He was friendly and an very helpful. The car has all the safety features you could want. It dri He went over all the features of the car with me. He was friendly and an very helpful. The car has all the safety features you could want. It drives nicely in the rain an after dark. The car is a highly safe vehicle. Bryce D More

Buyers beware decent enough sales experience but that’s were it went sour. I’ve purchased vehicles from many dealerships for over 50 years and never had such terrible interactions. had issue with used vehi were it went sour. I’ve purchased vehicles from many dealerships for over 50 years and never had such terrible interactions. had issue with used vehicle i purchased and have been trying to talk to sales rep no returned calls for 3 days. Left messages for sales manager again for 3 days no return calls. Finally talked to Joe today who was kind enough to check on my issue and informed me if want it fixed I’ll have to pay for it. So I guess a wiper not working is not a safety hazard. So they sold me a defective vehicle. This is not acceptable in my book. Also when you go to finance be prepared to get screwed. More

Lauren was a great help in getting me the vehicle I wanted and working with my trade in. The Eastern Shore team was easy to work with! Thanks to all of you!! wanted and working with my trade in. The Eastern Shore team was easy to work with! Thanks to all of you!! More

Joe W. And the crew was very outstanding working with them has made me a happy customer😊 And the crew was very outstanding working with them has made me a happy customer😊 More

Our sales associate Fisher was excellent. He was able to provide us with another vehicle that we had not even considered but met all items on our wish list. Five stars for Fisher! He was able to provide us with another vehicle that we had not even considered but met all items on our wish list. Five stars for Fisher! More

Justin and Matt were good to work with and my wife is happy today because of them. happy today because of them. More

I had the fastest and most efficient experience I’ve ever had purchasing a vehicle. Justin Stanton was awesome and he paid attention to detail and what I did and didn’t want. Justin perfectly matched my need had purchasing a vehicle. Justin Stanton was awesome and he paid attention to detail and what I did and didn’t want. Justin perfectly matched my needs and I was very pleased with my choice!!! Matt Momayezi in finance was awesome as well. He explained all of my benefits and finance options to ensure I made the best choice!!! I was very pleased, and I will be back in two years to purchase my daughter’s new car!!! I highly recommend Eastern Shore Hyundai and make sure you ask for Justin Stanton and Momayezi!!! More

I had requested in multiple ways, via 800#, via a phone message to the service dept, via a voice mail to the Service Department manager, Sam Oldham, for a loaner vehicle, as my brand new 2014 Santa Fe with message to the service dept, via a voice mail to the Service Department manager, Sam Oldham, for a loaner vehicle, as my brand new 2014 Santa Fe with less than 5000 miles, needed recalls and another manufacturer defect. Sam never called me back. When I asked this morning for a loaner, I was told the repairs/recall would only take 1 hour. I explained I am suffering from back pain and did not want to wait in the lounge. Well, I clearly wasn’t persistent enough. I waited 1 1/2 hrs, in pain, the whole time and Sam was nowhere to be found. I finally took their shuttle home, after waiting another 1/2 hour in pain. About 1/2 hour after getting home, my car was done, almost 3 hours later. To make matters worse, the Eastern Shore Hyundai website had a page for reviews or to speak with Pete Pappelris. I called to talk to Pete, the receptionist never heard of him and forwarded me back to Sam Oldham’s voicemail. This is completely unacceptable To me. More

VERY POOR CUSTOMER SERVICE WITH FOLLOWING UP WITH CUSTOMER TO LET CUSTOMER KNOW IF THEY CAN ASSIST THEM OR NOT !!! CUSTOMER TO LET CUSTOMER KNOW IF THEY CAN ASSIST THEM OR NOT !!! More