Eastern Carolina Nissan Inc

John Hanzel! The most outstanding customer service from John handsel that we have ever received from any dealership anywhere! This young man goes above and beyond The most outstanding customer service from John handsel that we have ever received from any dealership anywhere! This young man goes above and beyond! He is kind caring knowledgeable knowledgeable has empathy for his customer and never gives up! He has made all of our dreams come true! More

great customer service Everyone I've talked to there has been extremely helpful and courteous. I had a recall on my truck I didn't even know about so they let me know and f Everyone I've talked to there has been extremely helpful and courteous. I had a recall on my truck I didn't even know about so they let me know and fixed it. More

Courteous, helpful, informative and efficient. Joshua and the service department team are always friendly, helpful, knowledgeable and efficient. They make it worth my 40 minute drive to have my car Joshua and the service department team are always friendly, helpful, knowledgeable and efficient. They make it worth my 40 minute drive to have my car needs taken care of. More

Time Management It took way....way to long to process my paperwork, almost 4 hours long. Not good! And the gentleman in the fiance department, his customer servic It took way....way to long to process my paperwork, almost 4 hours long. Not good! And the gentleman in the fiance department, his customer service was awesome as well. On another note. I noticed a nail in my tire the following day. Took my vehicle to the service department and to my not asking i cant say the gentleman's name, but the gentleman who help us was outstanding!!! More

Horrible experience So I show up for my appointment at first guy tells me I don’t have appointment so I had to pull up my email. Then once that’s settled they do service So I show up for my appointment at first guy tells me I don’t have appointment so I had to pull up my email. Then once that’s settled they do service and barely put hubcap back on luckily I noticed before it fell off. Plus courtesy vacuum and wash was never even offered or performed. More

Friendly, helpful, considerate Bent over backwards to help get into a vehicle; listened to what wanted and needed; friendly, ready with a handshake and smile; local and convenient Bent over backwards to help get into a vehicle; listened to what wanted and needed; friendly, ready with a handshake and smile; local and convenient More

Just moved to the area have a Nissan and a Infiniti and had. The service department went out of there way to in sure that both vehicles were properly serviced. Thanks service manager Joe Great dealership and fas The service department went out of there way to in sure that both vehicles were properly serviced. Thanks service manager Joe Great dealership and fast service More

Fastest service! Pete helped us with our purchase and did an amazing job! It felt comfortable from the beginning, and the process was quick, simple, and painless! Pete helped us with our purchase and did an amazing job! It felt comfortable from the beginning, and the process was quick, simple, and painless! More

Sweet Sentra Chad and Doug were awesome!! They got me the car I wanted at the price I wanted as well!!! Check them out before you buy a Nissan anywhere!! Chad and Doug were awesome!! They got me the car I wanted at the price I wanted as well!!! Check them out before you buy a Nissan anywhere!! More

Absolutely Amazing!!! Joe B. was wonderful to work with. Purchased my first truck a Nissan Frontier 4X Pro and couldn't be happier...Service dept was on top of installing t Joe B. was wonderful to work with. Purchased my first truck a Nissan Frontier 4X Pro and couldn't be happier...Service dept was on top of installing the hitch...and Gina was very nice and great to talk to...Thanks, guys for making things easy... More