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Eastern Carolina Nissan Inc

New Bern, NC

4.7
1,221 Reviews

3315 US Highway 70 E

New Bern, NC

28560

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Showing 1,221 reviews

December 23, 2022

I was very disappointed with the guy sending me a text about things that were recommended for my car. I was in the waiting area and before I was texted he came in to talk to another lady about her car. I' More

by Linda Moore
Recommend Dealer
Yes
Employees Worked With
don't know the guy name in the service dept
December 23, 2022

Shawn was awesome throughout the whole process. This was the 5th and 6th car we purchased from him. More

by bryanscottburke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Becton
December 20, 2022

Richard and others were helpful. The dealership is behind in recall work but trying to gain ground. We are still working on my vehicle locking issue and the intermittent warning li More

by usnman81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
December 08, 2022

I am always very pleased with the service I get with my Rogue. The service staff keeps me abreast of my service needs and findings. They never try to get you to get anything else except what your vehicle n More

by MEDTECH56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Becton
December 06, 2022

My appointment was at 10:30 and I didn't leave there until about 5 pm. They didn't start on my car until about 1 pm. Then came out twice telling me that my car needed tires right away. I just had a nail More

by Brenda Flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Brown , Kenny Morton
December 06, 2022

We always enjoy working with Joshua in the Service Dept. He are courteous and professional and knows what we need and can afford. More

by JAZZWOODWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
December 06, 2022

Great excellent service very professional helpful take time out and explain excellent service Great team They work together great teamwork More

by lowerycarolyn85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gray , Terra Jones
December 01, 2022

My service writer was Richard who was very professional and explained things well. This was my first dealing and I was pleased with how things went. Need 2 recalls done yet which could not be completed dur More

by lemiller7475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lee
November 29, 2022

I've only had a couple of experiences but they've both been positive. I'm very impressed by Joshua's professional courtesy. More

by Todd Humphreys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
November 27, 2022

Employees are very helpful and professional, all departments are always making sure that customers get their needs satisfied More

by padillarosario516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton, Summer Albright, Joe Eborn
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