Eastern Carolina Nissan Inc
New Bern, NC
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I was very disappointed with the guy sending me a text about things that were recommended for my car. I was in the waiting area and before I was texted he came in to talk to another lady about her car. I' about things that were recommended for my car. I was in the waiting area and before I was texted he came in to talk to another lady about her car. I've been going to y'all for years and I have never been texted about my service More
Richard and others were helpful. The dealership is behind in recall work but trying to gain ground. We are still working on my vehicle locking issue and the intermittent warning li The dealership is behind in recall work but trying to gain ground. We are still working on my vehicle locking issue and the intermittent warning lights. Tks More
I am always very pleased with the service I get with my Rogue. The service staff keeps me abreast of my service needs and findings. They never try to get you to get anything else except what your vehicle n Rogue. The service staff keeps me abreast of my service needs and findings. They never try to get you to get anything else except what your vehicle needs. More
My appointment was at 10:30 and I didn't leave there until about 5 pm. They didn't start on my car until about 1 pm. Then came out twice telling me that my car needed tires right away. I just had a nail until about 5 pm. They didn't start on my car until about 1 pm. Then came out twice telling me that my car needed tires right away. I just had a nail in one tire. Nothing was wrong with the other tires but I was told if I didn't get 4 new tires it would mess up the transmission. Then come back out and told me that I needed brakes. I believe that I was taken advantage of because I'm a woman. Spent almost $2000.00 that day that I really didn't have. I think the service was very poor. More
Great excellent service very professional helpful take time out and explain excellent service Great team They work together great teamwork time out and explain excellent service Great team They work together great teamwork More
My service writer was Richard who was very professional and explained things well. This was my first dealing and I was pleased with how things went. Need 2 recalls done yet which could not be completed dur and explained things well. This was my first dealing and I was pleased with how things went. Need 2 recalls done yet which could not be completed during this appointment. More
Employees are very helpful and professional, all departments are always making sure that customers get their needs satisfied departments are always making sure that customers get their needs satisfied More