Eastern Carolina Nissan Inc
New Bern, NC
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Timely and thorough I called in the morning and was able to make an appointment that day. They did not try to upsale me on things I did not need I called in the morning and was able to make an appointment that day. They did not try to upsale me on things I did not need More
Service on Sentra I was very happy with my service on my car. I did drop it off at noon without an appointment and they got it in and I got it back by 5pm. They also ex I was very happy with my service on my car. I did drop it off at noon without an appointment and they got it in and I got it back by 5pm. They also explained what they did. More
Service staff helpful and welcoming. Ken has helped me many times since we purchased our vehicle. I trust him. Joshua was very helpful. My experience was quite positive and I am sure b Ken has helped me many times since we purchased our vehicle. I trust him. Joshua was very helpful. My experience was quite positive and I am sure be that way in the future. More
kirra Kiearra was great with informing use about the deals and what would be the best fix for my husband and I. And we love it!! I've told 3-5 people to go Kiearra was great with informing use about the deals and what would be the best fix for my husband and I. And we love it!! I've told 3-5 people to go see her already. well done job Kiearra .wish you many more blessing!!! More
Caring staff Always so kind. Helpful. Always accommodating to my schedule. Coffee, tea and water offered. Lounge area with TV. Will continue to return for vehicle Always so kind. Helpful. Always accommodating to my schedule. Coffee, tea and water offered. Lounge area with TV. Will continue to return for vehicle service. More
I went to buy my wife new suv They were great and help make my trade of me getting my wife out a car into a suv so much better since we are having our first kid They were great and help make my trade of me getting my wife out a car into a suv so much better since we are having our first kid More
Unacceptable Second time bringing my vehicle into this shop and having issues. First and foremost normally you offer free wash with service as part of service cont Second time bringing my vehicle into this shop and having issues. First and foremost normally you offer free wash with service as part of service contract never offered or done. Then two issues with my car but never received call about or let alone a call at all about car. Car was schedule for 8 am appointment yet I called at 2pm to check and told it was done. Why as customer should I have to call to check. Not happy at all More
Maintenance service The staff is always friendly, professional and clean environment. Service in a timely manner and easy to get appointments.,I dropped my vehicle early The staff is always friendly, professional and clean environment. Service in a timely manner and easy to get appointments.,I dropped my vehicle early and they were able to get my vehicle done sooner than scheduled. More
Extremely satisfied with my car buying experience This is the 4th car I have bought from Eastern Caroline Nissan. Everytime I have had a positive experience. There staff is awesome! Jimmy and Shawn This is the 4th car I have bought from Eastern Caroline Nissan. Everytime I have had a positive experience. There staff is awesome! Jimmy and Shawn are the best! More
In Due Season The best experience ever. I knew what I wanted and Shawn made it possible. Thank you Nissan New Bern. Looking forward to Saturday lunch. I love t The best experience ever. I knew what I wanted and Shawn made it possible. Thank you Nissan New Bern. Looking forward to Saturday lunch. I love to eat. More