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Eastern Carolina Nissan Inc

New Bern, NC

4.7
1,221 Reviews

3315 US Highway 70 E

New Bern, NC

28560

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Showing 1,221 reviews

August 27, 2018

They really do take care of you Always polite. Appointments are easy to make. Service time as expected per the service employee. Updates are told throughout the visit. Clean and comf More

by JORDANBR0320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
August 27, 2018

Great experience We had a great experience at the dealership with John Hanzel. He gave us the best deal possible given our financial preferences, and made us feel very More

by Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hanzel, Harry Kerens
August 24, 2018

Very pleased Joshua provided excellent customer service and was extremely professional! The waiting area was clean and comfortable. Overall, a great experience a More

by DDUNHAM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua (Service), Peter Olivo
August 23, 2018

Good experience Updates given about service nice people to work with at dealer. Happy with vehicle and it's performance. Have no other comment at this time More

by VALERIEMORGAN43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hanzel
August 21, 2018

Great personal treatment and service. The dealership is 20 minutes or so from my home. The service was going to take 3-4 hours. I had arranged for a friend to pick me up and take me home More

by KAT2CAMPEAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
August 21, 2018

Above and Beyond The dealership went above and beyond to meet and surpass my needs. From the salesman to management everyone was top notch! I have purchased 4 vehicles More

by PURYEAR_CHRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hanzel, Chris Blanchard
August 20, 2018

Nissan Rogue Never have I been to a dealership where we were treated so well. I explained what vehicle I would like to see and they remote started the car so it More

by phyllis.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Chris Blanchard
August 20, 2018

Awesome with a capital A I have never been treated with better customer service than I did with my purchase at East Carolina Nissan. They made everything as smooth as possible More

by ryan.johnson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Nelson, Asif (Moe) Kaifee, John Hanzel, Harry Kerens, Chris Blanchard
Aug 20, 2018 -

Eastern Carolina Nissan Inc responded

Thank you again for your business Ryan and for the great review. You were a pleasure to work with. If I can be of any assistance in the future please feel free to contact me.

August 20, 2018

Everyone is wonderful!!! Best dealership ever!!!! I buy all my vehicles from Nissan of New Bern !!! The staff makes you feel like family !! Always there for you!!!!! I went in More

by GARVICKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burt, John Hanzel, Mary (GINA) Montagne, Chris Blanchard
August 19, 2018

Good service Service department is good. Kenny addressed my needs an assured wprk was completed by my favorite mechanic, Rich. Oil change and tire rotate was a lit More

by KIMBPOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Morton
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