Eastern Carolina Nissan Inc
New Bern, NC
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They really do take care of you Always polite. Appointments are easy to make. Service time as expected per the service employee. Updates are told throughout the visit. Clean and comf Always polite. Appointments are easy to make. Service time as expected per the service employee. Updates are told throughout the visit. Clean and comfortable environment. More
Great experience We had a great experience at the dealership with John Hanzel. He gave us the best deal possible given our financial preferences, and made us feel very We had a great experience at the dealership with John Hanzel. He gave us the best deal possible given our financial preferences, and made us feel very comfortable in an environment in which we normally do not. More
Very pleased Joshua provided excellent customer service and was extremely professional! The waiting area was clean and comfortable. Overall, a great experience a Joshua provided excellent customer service and was extremely professional! The waiting area was clean and comfortable. Overall, a great experience and will definitely recommend to friends. More
Good experience Updates given about service nice people to work with at dealer. Happy with vehicle and it's performance. Have no other comment at this time Updates given about service nice people to work with at dealer. Happy with vehicle and it's performance. Have no other comment at this time More
Great personal treatment and service. The dealership is 20 minutes or so from my home. The service was going to take 3-4 hours. I had arranged for a friend to pick me up and take me home The dealership is 20 minutes or so from my home. The service was going to take 3-4 hours. I had arranged for a friend to pick me up and take me home and do the same thing in reverse. I really hate to bother my friends for such things. Suddenly I was offered a ride home by the service manager as well as the reverse trip. I was so happy to tell my friend that I had everything under control and did not have to interrupt her routine. I have had Nissans for over 20 years and had wanted to buy a Toyota this time because the dealership is only 6 minutes away. I was leaving in 2 days on a trip and everyone in the service department worked hard to get the work done in the short amount of time. More
Above and Beyond The dealership went above and beyond to meet and surpass my needs. From the salesman to management everyone was top notch! I have purchased 4 vehicles The dealership went above and beyond to meet and surpass my needs. From the salesman to management everyone was top notch! I have purchased 4 vehicles from here and will continue to use them in the future. More
Nissan Rogue Never have I been to a dealership where we were treated so well. I explained what vehicle I would like to see and they remote started the car so it Never have I been to a dealership where we were treated so well. I explained what vehicle I would like to see and they remote started the car so it would be cool inside. Shawn was an excellent sales person and I would recommend him to everyone. This is a special dealership that makes you feel welcomed as soon as you walk in the door More
Awesome with a capital A I have never been treated with better customer service than I did with my purchase at East Carolina Nissan. They made everything as smooth as possible I have never been treated with better customer service than I did with my purchase at East Carolina Nissan. They made everything as smooth as possible and took really good care of me and my family. More
Everyone is wonderful!!! Best dealership ever!!!! I buy all my vehicles from Nissan of New Bern !!! The staff makes you feel like family !! Always there for you!!!!! I went in Best dealership ever!!!! I buy all my vehicles from Nissan of New Bern !!! The staff makes you feel like family !! Always there for you!!!!! I went in for an oil change on my 2016 Nissan Maxima and went home in a 2018 Titan truck! How wonderful! More
Good service Service department is good. Kenny addressed my needs an assured wprk was completed by my favorite mechanic, Rich. Oil change and tire rotate was a lit Service department is good. Kenny addressed my needs an assured wprk was completed by my favorite mechanic, Rich. Oil change and tire rotate was a little pricy More