Eastern Carolina Nissan Inc

Services to repair steering I was given knowledge of my repair and other repairs that were needed to keep my vehicle running in top notch condition. I was also advised how to com I was given knowledge of my repair and other repairs that were needed to keep my vehicle running in top notch condition. I was also advised how to complete work done by other mechanics More

Excellent service!!!! I'm very satisfied with the service I received!! I took my car in for an oil change and they took care of a recall i wasn't aware of yet. I will recom I'm very satisfied with the service I received!! I took my car in for an oil change and they took care of a recall i wasn't aware of yet. I will recommend them to all my friends and family!! More

Professionalism at its finest Shawn Becton was our salesman. He was extremely knowledgeable of his product, answered all our questions in a timely manner, was not pushy, and very Shawn Becton was our salesman. He was extremely knowledgeable of his product, answered all our questions in a timely manner, was not pushy, and very efficient and professional. I was less than satisfied with other dealerships in the lack of knowledge of their product and the efficient use of my time. More

Oil change People are always nice here I go there, but I was disappointed when I left. The man told me I only had 4 more oil changes left and that my tire rotati People are always nice here I go there, but I was disappointed when I left. The man told me I only had 4 more oil changes left and that my tire rotation wasn’t included.. when I bought my Nissan the man told me I would have 3 years of free oil changes tire rotation and inspections. Turns out this was a lie. I paid 800$ for 6 oil changes? I will not buy another Nissan if this is how they treat me. I was looked a good car not only is my interest 22% you lied about the warranty. Yes I was new a credit but 22% was a bit high. More

A pleasant experience. I believe the service was a good 5/5, I've gone to other dealerships and got little to no real assistance from the employees, whereas with Nissan, I'v I believe the service was a good 5/5, I've gone to other dealerships and got little to no real assistance from the employees, whereas with Nissan, I've always been helped beyond expectation. The moment I was confuse about anything, Mr. Shawn would make sure he thoroughly explained it until I understood, this happened quite a few times actually, which I'm very appreciative of. More

replacement of defective car part I brought the car in because the dashboard would go dark for no apparent reason. The shop was not able to determine the cause and concluded that the d I brought the car in because the dashboard would go dark for no apparent reason. The shop was not able to determine the cause and concluded that the dash would need to be replaced. I was given a loaner for the anticipated 3 week time frame anticipated but was called in 1 week. Due to work obligations, I was unable to drive to New Bern for several more days so one of the employees who resides in Kinston offered to return my car & pick up the loaner. More

Prompt and courteous service Service center always perform required service at appointment time. Center personnel explains all maintenance performed and additional recommended se Service center always perform required service at appointment time. Center personnel explains all maintenance performed and additional recommended service with no hard sell of unnecessary maintenance. More

An new experience This was not a normal car buying experience. These guys make it fun and not painful like other experiences I have had. Bert (one of the owners) even This was not a normal car buying experience. These guys make it fun and not painful like other experiences I have had. Bert (one of the owners) even came out to personally make sure we were happy and he stayed with us for a while to ensure we were satisfied. It was so good you might even want to consider a Nissan car, truck or SUV!! I am even considering another car and if so I will buy from these guys! More

Great experience No hassles, friendly salesmen, and great offers! John Hanzel is the man! Financed even me with no credit. Really helped my family out of a jam when we No hassles, friendly salesmen, and great offers! John Hanzel is the man! Financed even me with no credit. Really helped my family out of a jam when we lost our car to hurricane Florence. More

Always a pleasure I have dealt with this dealership for over 20 years. Sean Becton is the salesman I always deal with. Anytime I am in for service, he makes a special I have dealt with this dealership for over 20 years. Sean Becton is the salesman I always deal with. Anytime I am in for service, he makes a special point to come over and speak to see how everything is going. Awesome customer service. More