Eastern Carolina Nissan Inc
New Bern, NC
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Great customer service Josh Brown helped me with the automotive service needs. He kept me informed on everything that was happening with my car. Josh has excellent custome Josh Brown helped me with the automotive service needs. He kept me informed on everything that was happening with my car. Josh has excellent customer service skills. More
Great Experience Eastern Carolina Nissan was wonderful. My experience from looking at the car to driving it home was great. I would definitely recommend this dealershi Eastern Carolina Nissan was wonderful. My experience from looking at the car to driving it home was great. I would definitely recommend this dealership to all my friends. Shawn Becton was awesome! He was knowledgeable and super friendly. Helped us every step of the way. I will definitely buy another car from them. More
Car shopping In car shopping we were looking for a car with the new safety features on it. Your sales person, John Hanzel, was excellent in showing us all the fea In car shopping we were looking for a car with the new safety features on it. Your sales person, John Hanzel, was excellent in showing us all the features on the Murano we were interested in. He was friendly and not at all "pushy" which we do not appreciate. It was a good experience, which is not always the case when car shopping. More
Brake Job I scheduled an appointment for brake service and the mechanic quickly identified the problem. The work was performed and the vehicle the brakes work a I scheduled an appointment for brake service and the mechanic quickly identified the problem. The work was performed and the vehicle the brakes work as new. More
Got It!! This is the FIFTH vehicle we have bought from Shaun Becton. We didn't intend to buy another car but our 2013 Altima was totaled in Hurricane Florenc This is the FIFTH vehicle we have bought from Shaun Becton. We didn't intend to buy another car but our 2013 Altima was totaled in Hurricane Florence. Shaun made sure I got the Rogue with all the bells and whistles, including that power gate that women love!! More
Shocked! I have been dealing with this dealership for several years now, both sales and service. I am totally disgusted with their service department. Suppo I have been dealing with this dealership for several years now, both sales and service. I am totally disgusted with their service department. Supposedly my tires Michelin which are rated at 65000 have been rotated according to schedule.. When my car was taken in for its 25000 mile service with tire rotation, was told that I needed new tires as my tires were badly worn and was presented with a price list of 3 different tires and told they needed replacing that day. It appears to me that they are more interested in taking my money unnecessarily than servicing what they sell. More
Kind people and a good product My sales person was kind, helpful, and understanding of the situation I was in after losing my car to Hurricane Florence. The dealership offered fair My sales person was kind, helpful, and understanding of the situation I was in after losing my car to Hurricane Florence. The dealership offered fair pricing for the vehicle and the finance guy was very thorough. This was an easy car buying experience. More
Shawn Becton Shawn went out of his way to make me happy !!!! I got a beautiful car and an so happy!!! I will always come to shawn for my car buying needs Shawn went out of his way to make me happy !!!! I got a beautiful car and an so happy!!! I will always come to shawn for my car buying needs More
I was late! Superb customer service even after I was late! I was late and the two gentlemen who helped me had an amazing sense of humor. They made sure that my ca Superb customer service even after I was late! I was late and the two gentlemen who helped me had an amazing sense of humor. They made sure that my car got serviced quick and correct. More
Super Experience These guys and gals are awesome!!! Check them out before you buy!! Chad really helped me get in the vehicle I wanted!! Service after the sale is unbea These guys and gals are awesome!!! Check them out before you buy!! Chad really helped me get in the vehicle I wanted!! Service after the sale is unbeatable!! More