Eastern Carolina Nissan Inc
New Bern, NC
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Quick and smooth service Experience was awesome, friendly and inviting. Customer satisfaction and honesty were at the forefront. Sales transaction was smooth and without del Experience was awesome, friendly and inviting. Customer satisfaction and honesty were at the forefront. Sales transaction was smooth and without delay!!! Ask for Jimmy when you get there. More
Customer service gentleman was first class. Customer service gentleman, Josh, was first class; felt he went out of his way to assist me; everything else about my experience was fluid as anticipa Customer service gentleman, Josh, was first class; felt he went out of his way to assist me; everything else about my experience was fluid as anticipated. More
Honest Shawn was very helpfull, honest and straightforward, Very good salesperson! He went above and beyond in my opinion, I will do buisness with you again! Shawn was very helpfull, honest and straightforward, Very good salesperson! He went above and beyond in my opinion, I will do buisness with you again! More
Great service experience! Had my oil& filter and tire rotation done at 43,000 miles on my 2014 Nissan Rogue. As usual, the service department was exceptional in their work and Had my oil& filter and tire rotation done at 43,000 miles on my 2014 Nissan Rogue. As usual, the service department was exceptional in their work and attention to my satisfaction. I am very pleased with the service at Eastern NC Nissan and plan to have all my work performed there. Thank you all. More
Purchase of new Nissan Titan Our experience with East Carolina Nissan is always flawless. Shawn Becton has been taking care of us for years. I highly recommend this dealership an Our experience with East Carolina Nissan is always flawless. Shawn Becton has been taking care of us for years. I highly recommend this dealership and Shawn. More
Replacing vehicle flooded by Hurricane Florence Having visited and observed every car dealership in the New Bern area, we narrowed our choice to three different vehicles. Jimmy Alexander patiently Having visited and observed every car dealership in the New Bern area, we narrowed our choice to three different vehicles. Jimmy Alexander patiently explained the features and classes of the Nissan Murano which we had requested to see. Ultimately, we selected a 2018 Platinum Murano to replace the 2011 Avalon. Jimmy took time to introduce us to the Service Department personnel, explained what to expect from the service contracts we selected and programmed the new vehicle for our comfort. We have been very pleased with the ride and performance and will not hesitate to recommend Jimmy and Eastern Carolina Nissan to family and friends. More
Break Service We had a good experience when having my breaks serviced. The staff that I dealt with was very kind and helped us out very well. We had a good experience when having my breaks serviced. The staff that I dealt with was very kind and helped us out very well. More
My Rogue My 2018 Rogue was purchased from EC Nissan. This is my 3rd Nissan and the second one from EC Nissan. Once I relocated to NC 9 years ago, I have been My 2018 Rogue was purchased from EC Nissan. This is my 3rd Nissan and the second one from EC Nissan. Once I relocated to NC 9 years ago, I have been using their service dept. Never had any problems, I was always treated with respect, the service manager explained all that needed to be addressed without any pressure. Can't say enough..... I'm happy, if I wasn't I wouldn't keep going back! More
Informative and accommodating The service department is always willing to guide and help, Josh kept me informed of time requirements and processes taking place. He took the time The service department is always willing to guide and help, Josh kept me informed of time requirements and processes taking place. He took the time to go over all services performed and explained the recommended services from the tech. More
eastern carolina nissan customer service is excellent. we have been taking our automobiles there for 15 + years. always a very satisfactory experience. we even buy our tire customer service is excellent. we have been taking our automobiles there for 15 + years. always a very satisfactory experience. we even buy our tires there. More