Eastern Carolina Nissan Inc
New Bern, NC
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Amazing Chad and Doug are great salesmen. They did everything to help me out and I really appreciate that. They were very nice and explained everything to me Chad and Doug are great salesmen. They did everything to help me out and I really appreciate that. They were very nice and explained everything to me in detail. More
I needed an oil change and replacement tire Didn’t vacuum much but other than that I am pleased with the price and the service that was completed. The courtesy cleaning was not very detailed. Didn’t vacuum much but other than that I am pleased with the price and the service that was completed. The courtesy cleaning was not very detailed. More
Great Service and helpful technicians It's my first time - having oil changed, mentioned a noise I've been hearing for awhile and that the tire pressure light keeps going off (yeah mostly It's my first time - having oil changed, mentioned a noise I've been hearing for awhile and that the tire pressure light keeps going off (yeah mostly when it's cold but it stays on for an extended time). Had the oil changed and tires rotated. They found several tire sensors defective. They ordered the new ones and gave me a call the next day to bring the car in for remaining repairs. Found the service responsibly priced and will definitely return again. More
Always a good experience and good service department too! Always enjoy dealing with this dealership and the staff. Been buying my cars with them since 2007 and always a great experience. Highly recommend them Always enjoy dealing with this dealership and the staff. Been buying my cars with them since 2007 and always a great experience. Highly recommend them. More
Great Customer Service Accommodating and understanding in a difficult situation. I just lost my car in a car accident and They made the car purchase easy. I’d highly recomme Accommodating and understanding in a difficult situation. I just lost my car in a car accident and They made the car purchase easy. I’d highly recommend this dealership. More
Superb service The service department is fantastic! They checked out all my concerns and made sure I was comfortable with their results. My oil change and tire rotat The service department is fantastic! They checked out all my concerns and made sure I was comfortable with their results. My oil change and tire rotation were finished quickly and professionally. The entire staff made sure I was comfortable as I waited for them to complete my work. More
Great Experience!!! I was able to do most of the negotiating online so when I arrived at the dealership Drew and John were able to assist me immediately. The two gentleme I was able to do most of the negotiating online so when I arrived at the dealership Drew and John were able to assist me immediately. The two gentlemen we very respectful and did not pressure me once to buy their product. They did take the time to show me all the features that the 2019 Rogue had so that I could do a good comparison with their competitors like Hyundai, Mazda, and Honda. At the end of the day, because of their professionalism, good product, and great deal, we decided to buy the Rogue. Thank you John, Drew, and EC Nissan !!! More
very satisfied Very simple I hit something in the middle of the road and the next day had my car towed to Nissan and just in a couple of days it was finished. Very simple I hit something in the middle of the road and the next day had my car towed to Nissan and just in a couple of days it was finished. More
Routine Service Greeted warmly, service performed in reasonable time. No issues. Good experience. No recommendations.. Service waiting area was clean. In and out qui Greeted warmly, service performed in reasonable time. No issues. Good experience. No recommendations.. Service waiting area was clean. In and out quickly. Costive experience. Nothing left to say More
Always professional interaction Joshua was my service rep. Very attentive and a great person to represent East Carolina Nissan. I have NEVER Ever had anything but a great experience Joshua was my service rep. Very attentive and a great person to represent East Carolina Nissan. I have NEVER Ever had anything but a great experience while at this dealership. John H was my salesman and I always touch base with him when I go by for service. I have less than 18,000 miles on my 2013 Pathfinder and after 69 payments I have only 3 more until it is all mine. if a rating would be 10 as best rating I would give them a 10+ More