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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews
Call Service Center (877) 983-7766

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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March 05, 2022

I needed an oil change badly and every other Chrysler jeep dealership worked on appointments only. East Hester was able to see me right away and did a phenomenal job. Thanks!! More

by zadikimy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
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Mar 07, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that the Eastchester Chrysler Jeep Dodge Ram team was able to assist with your vehicle and get the job done. Drive safely and we hope to see you back next time!

March 05, 2022

The communication is poor and the prices are high. With a pre certified car the fear of taking the car else where was there. The last time the car was there my car sat at the dealer for almost a week More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Mary
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Mar 07, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are concerned to hear that you didn't receive the efficient service and clear communication we expect from our team. Thank you for bringing these concerns to our attention, we hope to have the opportunity to work with you again and give you a five-star experience. Please don't hesitate to be in touch if there is anything we can do to assist you at this time. Best, Symone Ellison - Customer Success Specialist - (877)-811-9330

Mar 08, 2022 -

LC responded

I understand the price for labor and parts has increased. But the last 2 visits have not met my expectations, especially for the price. Once a manager is involved there is a different response from the workers. But every visit should have to involve a manager. I do not plan to bring my car back to this location.

March 04, 2022

The Representative that helped me was Ricky. Excellent service. He was very helpful and knowledgeable More

by WENDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
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Mar 04, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share, Wendy! We are thrilled to hear that Ricky delivered such a seamless service experience. Drive safely, and we hope to see you back at Eastchester Chrysler Jeep Dodge Ram!

March 04, 2022

Sammy is the best. Helped me out a lot and definitely going back thanks to him. More

by alonzoperkinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
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Mar 04, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're happy to hear Sammy stepped in to make sure your needs were taken care of. Thank you very much for choosing Eastchester Chrysler Jeep Dodge Ram!

March 04, 2022

The dealership is Clean professional and reliable! ! It’s always a pleasure to buy and service my vehicles. More

by Rpecchia22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Clean, professional, and reliable is how we strive to be! Thank you for the kind words and for entrusting Eastchester Chrysler Jeep Dodge Ram with all your car-buying and servicing needs. We appreciate you!

March 04, 2022

Working with Sammy in the service department was easy a very good representative for that department. More

by BENBTV2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
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Mar 04, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you, Ben! We are so glad that Sammy delivered the five-star service we expect for our guests. Hope to see you next time at Eastchester Chrysler Jeep Dodge Ram!

March 04, 2022

It was very fast and all the employees were very helpful had a good experience and I will recommend to anyone who wants to buy a new car More

by GIOVACAR64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Your confidence in our team means a lot to us! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for stopping by to share your support. Drive safely until we see you next!

Mar 22, 2022 -

GIOVACAR64 responded

It was very nice

Mar 22, 2022 -

GIOVACAR64 responded

Very nice service thank you

March 03, 2022

Fast service, great employees, knowledgeable staff and reasonable customer service. I’ll come back for future work. More

by dwayne.j.quinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
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Mar 03, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Dwayne, thank you for the great review! Hearing that you had such a seamless service experience working with the Eastchester Chrysler Jeep Dodge Ram team made our day. Drive safely, and we hope to see you back again down the road!

March 02, 2022

Great service and staff Waiting room is a little small but hey it's the Bronx after all More

by RVENEZIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
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Mar 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. We appreciate your feedback and hope to see you again down the road. Safe travels!

March 02, 2022

I would never deal with this dealership again! !!! Sold me a lemon, was not clear with anything. Freindly to make a sale then kick you to the curb More

by birdgang170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leroy Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This is concerning feedback to receive. We pride ourselves on top-of-the-line vehicles and it is disappointing that you have been unhappy with your purchase. Additionally, we strive to take great care of our customers every step of the way and we would like to step in and see what we can do to help from here on out. We will be unable to locate your information from the username provided, so please reach out to us directly when you get the chance. Thank you, Customer Care Team - (877)-811-9330

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