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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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March 12, 2022

Over charge for services too busy to assist others! 200.00 to do absolutely nothing never again! More

by justuboo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Mar 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry to hear you're disappointed in your recent service visit. We aim to deliver exceptional automotive care at a reasonable price, and we're sorry to hear we missed the mark this time. We would like to learn more about what prompted this feedback so we can have the chance to address your concerns. Please reach out to us directly as soon as you are available next. Thank you, Customer Care Team - (877)-811-9330

March 12, 2022

All the representatives were very nice. I feel the labor price was too expensive. And I feel they always want to tell you that your car needs more than it really needs. And this is why I do More

by etorres1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Mar 14, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your constructive feedback. Our aim is never to take advantage of our guests, and it's hard to hear that your time with us has you questioning the integrity of our recommendations. We do all we can to keep costs reasonable and reflective of the high-quality work our team performs and of the security of knowing we've used the very best parts for your vehicle. If you have any questions about the price of your service, please don't hesitate to contact us. Your satisfaction is a top priority. Thank you, Customer Care Team - (877)-811-9330

March 12, 2022

Everything was smooth. Maggie is awesome. I think I want another vehicle. We'll see;) More

by LIZZYMOOBX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Lizzy, your review has our whole team smiling! We're glad to hear that Maggie's assistance made your experience so seamless and that you're considering coming back to make another purchase. The Eastchester Chrysler Jeep Dodge Ram team was glad to assist, and we'll be ready to lend a hand whenever you're ready to buy another vehicle!

March 11, 2022

Wow! These people are great! Very friendly and professional. Margaret Martir knows her stuff and relayed everything so that it was easy to understand s More

by Ruth.novoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you, Ruth, for the great review! We are thrilled to see your positive comments about Margaret. She is a wonderful addition to the Eastchester Chrysler Jeep Dodge Ram team, and it's lovely to hear that you think so too. Have a great day!

March 09, 2022

Amazing customer service, especially Maggie! She’s very detailed oriented and the entire crew works hard to give you the best experience possible! More

by WINTALEX2045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for the feedback! We're glad to see that Maggie was wonderful to work with. See you again next time!

March 09, 2022

Responsables,Great customer service, ricky always doing a good job every time i visited, thank you... More

by johankagutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky beleno
Mar 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the review! We appreciate the feedback here at Eastchester Chrysler Jeep Dodge Ram!

March 08, 2022

The team is very polite and caring of the consumers concerns and needs. I am grateful. Jeremy was the best at what he does in sales. More

by ANAIS7984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy- Richard
Mar 08, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Anais, thank you for your 5 star review! Meeting and exceeding our guest's needs is always a top priority at Eastchester Chrysler Jeep Dodge Ram, and we're so glad to hear we're succeeding. From Jeremy and the team here, we're grateful for your business, and we look forward to your next stop by!

March 08, 2022

Amazing services! Crew was super attentive and made me feel that my vehicle was in great hand always do a superb job! Excellence services!!! More

by llildreys12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky, Rob Aristy, Kayla Benitez
Mar 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you kindly for taking the time to let us know we're doing a great job. We look forward to seeing you again next time! - Eastchester Chrysler Jeep Dodge Ram

March 08, 2022

SATURDAY NEEDS HELP LACK OF STAFF. .. I SAT THERE FOR 4 HOURS FOR A INSPECTION STICKER ... TERRIBLE More

by emiddleton141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Mar 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Allow us to apologize for the length of time needed to complete your inspection. We never intend to inconvenience our guests, so we're sorry for the frustration this has caused. We are actively strategizing what more we can do to keep service swift as a team. If there is anything we can do to better the outcome of this visit, please don't hesitate to contact us directly. Thank you, Customer Care Team - (877)-811-9330

March 07, 2022

They get you right in, this is my first time servicing my car here and the customer service is wonderful. More

by lfernandezjr85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabastian
Mar 08, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and are happy to hear that you are confident in the Eastchester Chrysler Jeep Dodge Ram team to get the job done. Drive safely, and we hope to see you back again down the road!

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