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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews
Call Service Center (877) 983-7766

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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March 29, 2022

Great service advisor Rosemary. Always helpful and Informative. Service Mrg Rob is also great j More

by wepa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary service advisor, Rob Aristy
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Mar 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Rosemary and Rob will both be delighted to see that their expertise and assistance impressed you! We sincerely enjoy going the extra mile for our guests at Eastchester Chrysler Jeep Dodge Ram, and we look forward to our next chance to do so for you!

March 28, 2022

The salesman Carlos was a great help and experience very pleasant to recommend anybody to him! More

by ROMULOFER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Carlos
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Mar 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Carlos will be so excited to have earned your recommendation! It was our pleasure to assist you in finding the perfect vehicle and all of us at Eastchester Chrysler Jeep Dodge Ram wish you many happy miles in it on the road ahead!

March 27, 2022

Customer service is lacking in every department of this dealership. Each visit was worse than the last. Our displeasure was already shared with you, however, nothing can now change the fact that improvem More

by Jivan & Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie, service intake , Rob Aristy
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Apr 12, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Jivan & Ricky - I’m sorry to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, would like to discuss your visit further. Would you consider giving me a call? Thank you, Robert Motta - Customer Success Manager - 845-285-3391

March 26, 2022

My brand new jeep broke down from their sister dealership riverdale, they took it right in no appointment and got it back to me in under a week. I was happy because I thought it was going to be a lot worse. More

by jchernes02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky !
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Mar 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

You can always rely on our team to do all we can to accommodate you and get you safely back on the road. It's wonderful that we exceeded your expectations and returned your Jeep to you so swiftly, and the Eastchester Chrysler Jeep Dodge Ram team will be here ready to assist again next time you need us!

March 24, 2022

WORST DEARLERSHIP IN THE BRONX I DO NOT RECCOMEND ANYONE TO BUY THERE CAR FROM THIS DEALER. More

by ramosmoises99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
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Apr 18, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry to read this feedback. We want the most for our guests, and it is disappointing to see that we have left the wrong impression. We would appreciate the chance to speak with you to see what more we can do to help make things right. If you are willing to discuss this further, please feel free to reach out. Best, Customer Care Team - (877)-811-9330

March 24, 2022

I feel like I was overcharged for a simple oil change and then didn’t service the vehicles yellow light on ignition More

by APEREZ2476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We understand that you're upset about the price of your oil change and we would like to see if we can do anything to make things right for you. If you're willing to talk, please reach out to our team at the number listed here. We hope to hear from you soon. Thank you, Customer Care Team - (877)-811-9330

March 24, 2022

Quick and friendly service. Would definitely recommend this dealership to others. Nothing to complain about More

by REDARMYELITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
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Mar 24, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

All of us at Eastchester Chrysler Jeep Dodge Ram want to thank you for the kudos. It means a lot that our commitment to great service stood out to you!

March 24, 2022

Great service. And everyone was helpful. Really recommended for the next visit. Thank you Chrysler Bronx More

by joserobledo1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
Mar 25, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Jose - It is terrific to hear that you had such a great experience working with our team! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram for your service needs, we hope to see you again down the road.

March 23, 2022

Amazing service, amazing staff, straight to the point. Solve my problem the same day and had a waiting room. More

by cdemera88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
Mar 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Our goal is always to do all we can to find an efficient and suitable solution to your problems and get you safely back on the road. We're honored that you put your trust in the Eastchester Chrysler Jeep Dodge Ram team to take care of business for you, and we hope to see you back again down the road!

March 23, 2022

Good people respectable professional Listens to your needs and wants I will definitely be back More

by andrewfacey876
Recommend Dealer
Yes
Employees Worked With
Anthony Couvertier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
Mar 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review and kind words! We're glad that our team was respectful and professional. We appreciate the kind words.

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