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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews
Call Service Center (877) 983-7766

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 05, 2022

Nothing that I came in for was fixed noise in the left rear shock or strip More

by lloydsautorepair
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Margaret martir, Rob Aristy
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May 06, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We pride ourselves on providing an excellent value to our guests and it's hard to hear that we let you down. We understand your frustration and am very sorry you're still having issues with your vehicle. We would like to step in and see what we can do to assist you with your repairs. Please give us a call at (877)-811-9330 so we can hopefully work towards a solution. Thank you, Customer Care Team

May 04, 2022

Service Center was very helpful for what i need to get my Jeep inspected. They did a great job and i was not there that long which is a good thing, More

by ROMANJRCARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad your Jeep's recent inspection was quick and easy! Thank you for the amazing review of Eastchester Chrysler Jeep Dodge Ram and for allowing us to serve you!

May 04, 2022

Was there for service today. Maggie is the best. I always book my appointments with her. She’s great. Waited a little longer than usual. Understandable because they were extremel More

by pistone68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cameron
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May 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much! We are grateful to have you as a customer and appreciate your patience here. It's wonderful to know that you can trust Maggie to take excellent care of you and your vehicle. We look forward to seeing you again at Eastchester Chrysler Jeep Dodge Ram!

May 04, 2022

Good service and quick Price no too high and personal atention is very comfortable.that is all More

by vze448sf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
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May 04, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the kind review! It means a lot to hear that you had a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

May 07, 2022 -

vze448sf responded

Good Dealer

May 04, 2022

Excellent work. It was very pleasant and very friendly staff. Thank you have a happy day More

by elnecio2311
Customer Service
Recommend Dealer
Yes
Employees Worked With
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
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May 04, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this amazing review! We are pleased to see that our team was friendly and wonderful to work with. See you again next time here at Eastchester Chrysler Jeep Dodge Ram!

May 04, 2022

The WORST service department i have ever had the displeasure of dealing with! I have brought my car in on many occasions with an appointment at 8am by 4pm they still haven't even looked at my car th More

by joshua_escobar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not listed
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May 04, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are disappointed to see this review. It's our goal to deliver thorough service in a timely manner and we would never want to inconvenience our guests. We sincerely apologize that your appointments have taken longer than expected. Our team will discuss the concerns you've raised here and take steps to improve. If you would like to discuss anything further, please call us directly. Thank you, Customer Care Team - (877)-811-9330

May 04, 2022

Is a good dealer always offering the best service, and the best team for a great experience More

by johankagutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky beleno
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May 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the incredible review and for your faith in the Eastchester Chrysler Jeep Dodge Ram team! We're glad you always have a great experience with us - and we look forward to seeing you again! Take care.

May 03, 2022

They found the problem but they have to order two pieces and they have no idea when they are going to get it. More

by rickypzrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rose, Richie, Rob Aristy, Kayla Benitez
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May 03, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Ricky - Thank you for reaching out. We apologize for the delay with these repairs and for any inconvenience this has caused you. We would like to check on the status of these parts and see what we can do to expedite this process. Please get in touch. Thank you, Customer Care Team - (877)-811-9330

May 03, 2022

Friendly service and fast. I wasn’t able to service everything but they did the most important maintenance. More

by j.otero.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Calderon
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May 03, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and please don't hesitate to reach out if there is anything more we can do to assist you!

May 03, 2022

Friendly and helpful staff. Corrected the issues with my vehicle in a timely manner. Did not take advantage. More

by dominick.montemurro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
May 03, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review, Dominick! We are so glad to hear that you had a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team. Safe travels, and we hope to see you back again down the road!

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