Eastchester Chrysler Jeep Dodge Ram - Service Center

The service center staff was very friendly and Rafael was a great service advisor. They got my car back in a timely and efficient manner. a great service advisor. They got my car back in a timely and efficient manner. More

Even though this rating is for the whole dealership and not the individual just a reminder everything I rate this dealership on is because of my service advisor Ricky Beleno. If it wasn’t for him Eastchest not the individual just a reminder everything I rate this dealership on is because of my service advisor Ricky Beleno. If it wasn’t for him Eastchester would get a fat zero. And Ms Rosemary have a lot to be desired and she is allowed to answer the telephones. There goes customer service way down the drain More

I feel I was over charged. The problem continued after they claimed it was repaired. The problem continued after they claimed it was repaired. More

The team was respectful and very knowledgeable the wait time was short . Rafael and Antonio was absolutely amazing time was short . Rafael and Antonio was absolutely amazing More

Magi was a great girl, I was so happy with her service thank so much. thank so much. More

Sammy was very attentive. He let me know what was needed and the cost. I would recommend him. He let me know what was needed and the cost. I would recommend him. More

The service was quick, and professional. they had an area for me to work while I waited for the repairs on my vehicle, the only thing is they left tape on the rear window of my 2019 Dodge Ra they had an area for me to work while I waited for the repairs on my vehicle, the only thing is they left tape on the rear window of my 2019 Dodge Ram and I still can't take it off. Besides that, it was a great experience. I would go back, as well as recommend them. More

Not satisfied, need to speak with the manager. Worker lied to me. Warranty was denied because the mechanic fixed the car without approval causing payment to be denied.I paid out of pocket because Worker lied to me. Warranty was denied because the mechanic fixed the car without approval causing payment to be denied.I paid out of pocket because I needed the car not knowing the mechanic fixed car before it was assessed. I need to speak with manager. More

Arrived to Eastchester Jeep Dealer for an oil change and no appointment needed. When arrived, I was told that I was the 2nd customer. Dianna greeted me and explained the needs of my my vehicle. The communic no appointment needed. When arrived, I was told that I was the 2nd customer. Dianna greeted me and explained the needs of my my vehicle. The communication with Dianna was excellent. I enjoy the show room, especially the Jeep Wrangler More

The service is HORRIBLE! The customer service in this dealership is the WORST! The service manager ROBERT ARISTY is WACK! He’s all talk no action. He will promise you work to The customer service in this dealership is the WORST! The service manager ROBERT ARISTY is WACK! He’s all talk no action. He will promise you work to get done on your car and it will NEVER happen ! I will NEVER purchase a vehicle from here ever again! I will say the only people that actually tried to help me with my car issues that I bought from this dealership is the FINANCIAL MANAGER LEROY GRIFFITHs and the GENERAL MANAGER ROB CABALLERO!! More