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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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June 04, 2022

Sammy in service was absolutely phenomenal. Thank you for being considerate of my time. Of there was 10 stars I would give 15 More

by anmalave312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Malave , Rob Aristy
Jun 06, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your great review of Sammy and the team! We appreciate your business and we hope to welcome you back to Eastchester Chrysler Jeep Dodge Ram for your future service needs. Drive safely!

June 03, 2022

Unsatisfactory customer services and they don’t keep to their words, the car they sold me is not in good condition More

by SMITHKAY007
Recommend Dealer
No
Employees Worked With
Shawn Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very sorry to hear about the issues you are having with your car. We pride ourselves on top-of-the-line products and clear communication and it is disappointing that you have experienced any inconvenience since your purchase. If you would be willing to discuss this further, we would appreciate the opportunity to assist you, so please feel free to give us a call directly. Thank you, Customer Care Team - (877)-811-9330

June 03, 2022

its easy its great its friendly highly recommended always ask for Diana at service or joel at showroom More

by victoraspilcueta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joel ramierz and Dianna
Jun 03, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you are so confident in Joel and Diana to get the job done. Drive safely, and we hope to see you back at Eastchester Chrysler Jeep Dodge Ram!

June 03, 2022

The process for an oil change and replacement of filters was quick and thorough. I would highly recommend this dealership for all types of service. More

by mscorpio1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Jun 06, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are so pleased you enjoyed your experience with us regarding your oil change and filter replacements. We appreciate hearing how quick and thorough the service was here at Eastchester Chrysler Jeep Dodge Ram. Thank you!

June 03, 2022

I want to say experience with the staff was great especially Sammy Mota was wonderful. More

by shah-shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jun 06, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are happy to hear that Sammy and the team gave you a great experience! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your feedback. Drive safely until we see you next!

June 02, 2022

I had a great experience at Eastchester, and was well taken care of by my representative Maggie. I was immediately greeted by the friendly staff guiding the vehicles inside, and that initial encounter ma More

by jmz.a.moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Maggie and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

June 02, 2022

Charged me for nothing did not help rude inconvenience inconsiderate miscommunication all round with staff More

by enmanuel_2rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jun 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We take reviews like this seriously, and it's concerning to read about your experience. We apologize if our team did not exemplify the high standard of service we pride ourselves on and would like to make this right. Please give us a call when you can so we can better rectify this matter. Thank you, Customer Care Team - (877)-811-9330

June 02, 2022

Staff was very professional from beginning to end. Smooth process. Vehicle was ready timely and communication was courteous and timely. More

by kessyp79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review. We are glad that our team worked hard to ensure you were satisfied. See you again next time here at Eastchester Chrysler Jeep Dodge Ram!

June 01, 2022

Very good great service so far no complaints everything has met my expectations no problems with anything great costumer's service More

by anthonycolon644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Jun 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Anthony, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

May 31, 2022

People in this location are very polite. and explain very well the findings in the vehicle More

by Negrastar143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
May 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the kind words about the Eastchester Chrysler Jeep Dodge Ram team! We appreciate it.

May 31, 2022 -

Negrastar143 responded

ALWAYS A PLEASURE

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