Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
One of the most underrated and understanding dealerships there is thanks to Ricky he was the one helping me out there is thanks to Ricky he was the one helping me out More
I brought my car in on 6/8/2022 for repair [coolant leak], which I am satisfied with after the repair was done ... however, upon retrieving my car [6/11/2022] I observed it had an additional issue whic leak], which I am satisfied with after the repair was done ... however, upon retrieving my car [6/11/2022] I observed it had an additional issue which occured while my car was in the possession of Eastchester Chrysler Jeep Dodge Ram ... specefically, I started up the engine, stepped on the brake to put the car in drive, and the gear shift was not moving from the park position to the drive position ... I ask the cashier to call the gentleman who brought my car up front so I can speak to him about it, but the gentleman could not be located at the time ... I returned to my car and tried again to no avail ... only when I took my foot off the break pedal I was able to move the shift into the drive position ... my car was not doing that when I brought it in for the coolant repair ... I spoke to the service rep [Mr. Sammy] the following Monday [6/11/22] about it and was advised to bring the car back to check ... I returned on 6/16/2022, and was advised that the check could not be done because four mechanics were out on that day ... I plan to return the car this week [week of 6/20/2022] .. and am defnately looking forward for an explanation ... to date my car is still having the same problem ... again my car was not delivered to Eastchester Chrysler in that condition! More
Sammy was very helpful the servive was done in timely matter. I highly recomend Eastchester’s service deparrment . matter. I highly recomend Eastchester’s service deparrment . More
Rodolfo did an excellent job assisting me with my car. Exceptional Customer Service was given; very knowledgeable and courteous. Smooth transaction! Exceptional Customer Service was given; very knowledgeable and courteous. Smooth transaction! More
Hello I had a great experience thanks to Maggie in the service department. She is a professional and makes sure any issue you have is resolved. Maggie is a true pro who also follows up with a call to make service department. She is a professional and makes sure any issue you have is resolved. Maggie is a true pro who also follows up with a call to make sure you’re updated on your situation. Chrysler is lucky to have such a pro like Maggie working for you. Maggie Is awesome thank you. More