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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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January 06, 2024

The Dealership was very friendly. I would definetly visit this dealership for service in thr near future More

by LYDELL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 08, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad to know you found our team at Eastchester Chrysler Jeep Dodge Ram friendly. We look forward to seeing you for service in the future!

January 05, 2024

They have a good selection of cars but I feel they don't communicate with each other. I was told my first oil change was complimentary by my salesperson when I got the car in October. Then when I called to More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Steve, we are sorry to learn about the confusion regarding your oil change. We aim for clear and consistent communication across all departments, so it's disappointing to see we may have fallen short. Please reach out to us directly with your information and any additional details regarding your visit and we will do our best to clear things up. Thank you, Customer Care Team - CustomerCare@EastCJD.com

December 29, 2023

I received excellent service and attention. It was a last minute service I needed and Anthony assured me he could make it happen and he did. More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 02, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Beverly, it's great to know that Anthony was able to provide you with the excellent service we strive for at Eastchester Chrysler Jeep Dodge Ram. We appreciate your feedback and look forward to assisting you again in the future!

December 25, 2023

Very courteous, helpful, great customer service. Made sure to keep in touch while my car was being serviced. More

by Mfloyd2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad to know you had a positive experience with our team at Eastchester Chrysler Jeep Dodge Ram. We always aim for top-notch customer service and communication during the servicing process. Thanks for your review!

December 17, 2023

Excellent dealership I would recommend a lot of people to shop there for a good deal. More

by cgarwood73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Dec 18, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business, and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram. Drive safely!

December 16, 2023

Dez was Very professional & Informative. This dealership has always been great with following up with clients such as myself making the interaction feel personal More

by Darrellspencer5228@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Umoh Uwemedimoh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad to know that Dez and our team at Eastchester Chrysler Jeep Dodge Ram made your experience a great one! We always aim for professionalism and personal interaction. Thanks for the positive feedback!

November 10, 2023

The Ambiance here is Always inviting n comfortable my go to guy is Sammy Excellent customer service n Professionalism my SUV Feels n Runs brand new More

by COOKIE MARIBEL SEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Mota
Nov 10, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We're delighted to know that you had a comfortable and inviting experience at Eastchester Chrysler Jeep Dodge Ram! Sammy will be pleased to learn of your high praise. Drive safely!

November 10, 2023

The service manager Jose Gomez was a tremendous help in solving my immediate problem that was created add another facility for repair since that day my car has not had any issues whatsoever and I appreciat More

by el_dispatcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad to know that our service manager, Jose, was able to help resolve your issue at Eastchester Chrysler Jeep Dodge Ram. It's great to hear that your car has been running smoothly since then! Thanks for the commendation and review, we appreciate it.

October 05, 2023

Brought my car in for service under an extended warranty job should be only the 100 dollar deductible tried to get an extra 700 dollars for new parts that were not needed More

by mjsoccer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kier
Oct 06, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry to learn about your recent service experience. We aim for transparency and fairness in all our transactions, so it's concerning to read this feedback. I'd like the opportunity to discuss this further with you and see how we can make things right. Please reach out to our Customer Care team at CustomerCare@EastCJD.com.

October 01, 2023

Ricky and team in service are amazing. I would reccomend this dealer based on every past experience More

by AllisonR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Oct 02, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for recommending Eastchester Chrysler Jeep Dodge Ram, Allison! It's an honor to receive this support!

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