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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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July 28, 2022

Always great service Everytime me or my dad go to east Chester Chrysler to get service More

by Yrodriguez418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jul 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for taking the time to give Eastchester Chrysler Jeep Dodge Ram your five stars. Have a great day!

July 28, 2022

This was not in relation to Sammy he as GREAT as well as Rosemarie and the ladies at the billing payment widow. And of course Mr Day outstanding customer service . My issue was when trying to inquire about More

by jmccall7866
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I do not remember the salesman
Aug 03, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

While we're glad so many of our team members provided excellent service, we're sorry to see we didn't meet our high expectations in your inquiry about used vehicles. If you're willing, we would like to learn more about what happened and try to make things right. We can't locate your information without a full name, so please reach out to us at your convenience. Thank you, Customer Care Team - (877)-811-9330

Aug 03, 2022 -

jmccall7866 responded

My Name is Jerome. Mccall

July 27, 2022

Fast and courteous I don’t have fifteen words or time to do anything else More

by fandreani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for taking the time to leave us five stars. Your feedback means a lot to us. Take care! - the Eastchester Chrysler Jeep Dodge Ram team

July 27, 2022

Too expensive for the service received. Give your customers some incentives for being loyal to the product and brand! More

by valariecm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sammy
Jul 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We aim for excellent service at fair and competitive prices, and we are concerned that we left a different impression. We will discuss this feedback with the team in order to improve. If there is anything else we can do to assist, please let us know. Thank you, Customer Care Team - (877)-811-9330

July 27, 2022

Friendly and helpful representatives clean business when I asked questions concerning my vehicle they was able to answer every question especially Rosemary More

by Maria
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosemary and Diana
Jul 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Maria, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

July 26, 2022

Great job. The tech and the service advisor all help to get what the vehicle needed to get done More

by arseniol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Jul 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for taking a moment to highlight the Eastchester Chrysler Jeep Dodge Ram team's hard work. We look forward to seeing you again next time!

July 26, 2022

Great dealership. This is where i got my first car and i’m almost done paying it. I always go for inspection and oil change and get great service. More

by jcrespo323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jiminez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jul 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your praise! We're delighted our team has consistently provided excellent service on your inspections and oil changes. We look forward to working with you again at Eastchester Chrysler Jeep Dodge Ram!

July 26, 2022

Great experience with customer service. Everything was taken care of by the representative and technicians More

by refugees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jul 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so glad our team delivered attentive service that shaped such a wonderful experience! Thanks for choosing Eastchester Chrysler Jeep Dodge Ram!

July 26, 2022

Maggie & service took care of all my concerns. Very happy. Thank you so much, Maggie! More

by maryalessandra79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

maryalessandra79 responded

Thank you, Maggie!

Jul 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you are confident in Maggie to get the job done. Drive safely, and we hope to see you back again at Eastchester Chrysler Jeep Dodge Ram!

July 25, 2022

Maggie was really helpful while my car was getting service. My only issue is that whatever notification system you are using for your customers is garbage. Maggie explained to me that I should’ve got More

by henry.quimbaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your 5-star review, Henry. We are always happy to see that our service team is performing quality work for our valued guests. We are, however, sorry to see that our communication has fallen short at times and we would be happy to discuss the matter with you further so that we may improve for future services. Thank you for your feedback, Customer Care Team - (877)-811-9330

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