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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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August 30, 2022

Horrendous experience I wouldn’t recommend a dealership that hires minorities and then the same minorities treat the minority customers like nothing! More

by lakiyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justice was terrible
Aug 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Lakiyah, we're confused and concerned by your claims. Will you please reach out so we can better understand what happened here and ensure it is appropriately addressed? We hope to hear from you. Thank you, Customer Care Team - (877)-811-9330

August 30, 2022

Always a great experience going to this dealership. ..They very professional in the work is always great and done good.. Would definitely recommend people More

by dee42shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are always happy to assist you here at Eastchester Chrysler Jeep Dodge Ram! Thank you for your business and your positive review. Drive safely until we see you next!

August 30, 2022

Great service ! !! Fast and on point Will recommend to family and friends thanks dodge for your service and care More

by tiroteo79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammir
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram for your service needs, and for sharing your experience with our team. We look forward to your next visit!

August 29, 2022

Great team of people, very accimodating, and Sammy, my service rep is the best of them. More

by omodelle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
SAMMY
Aug 29, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We can't wait to share your lovely review with Sammy and the team here at Eastchester Chrysler Jeep Dodge Ram! Thank you for the wonderful feedback, and have a great day!

August 29, 2022

Always get the best service when I stop by and see Maggie she take good care of me More

by Butlerkenny26
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Maggie and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

August 29, 2022

The Service area was organized and clean. I requested Maggie as my service advisor because she was my service advisor in the past. Maggie service hasn't changed. She delivered 5 star (*****) More

by mmozon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's awesome to receive such wonderful feedback! Maggie will be so happy to hear that you always appreciate her dependable service. Thank you for having confidence in Eastchester Chrysler Jeep Dodge Ram!

August 29, 2022

This dealership is very fast, efficient, friendly and professional. Keep up the great work and outstanding customer service. More

by Matthewstreisand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazzilyn
Aug 29, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Matthew, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

August 27, 2022

I couldn't have asked for a better experience when bringing in my car for service. We will be coming to this dealership to lease our cars moving forward due to the great service. More

by marctrobins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Aug 29, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This is what we love to hear! All of us at Eastchester Chrysler Jeep Dodge Ram are honored to have earned your confidence and look forward to working with you again!

August 27, 2022

I was in and out in a reasonable amount of time. The staff was courteous More

by JEANJALTIDOR
Recommend Dealer
Yes
Employees Worked With
Bayala Kier
Aug 29, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so glad our team delivered friendly and timely service! Thanks for choosing Eastchester Chrysler Jeep Dodge Ram!

August 26, 2022

You did not fix my problem, Charged me over $4,000. Ended up taking my car to a a local mechanic that fixed the Issue. More

by dlwsss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Aristy
Aug 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry to hear about the persisting vehicle trouble and that we couldn't do more to resolve it. We will make a note of this review in our constant effort to improve, but if you'd like to discuss it or share any further detail, please consider getting in touch. We hope we can regain your confidence down the line. Thank you, Customer Care Team - (877)-811-9330

Aug 28, 2022 -

dlwsss responded

I had to pay $1700 to the local mechanic that fixed my problem, So the only discussing that we can do is about you giving me my money back.

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