Eastchester Chrysler Jeep Dodge Ram - Service Center

This was my first time going to this location to get service done and I’m very happy to have gone to them great work service done and I’m very happy to have gone to them great work More

The technician worked efficiently complete the oil change and make sure that all other components of my car were in safe to go back in the road. and make sure that all other components of my car were in safe to go back in the road. More

Took almost 3 months to fix a simple issue, and at first they wouldn’t even give me a diagnostics, besides the gas pump seems to be broken near the cap, and I would need to bring my car for a recall with th they wouldn’t even give me a diagnostics, besides the gas pump seems to be broken near the cap, and I would need to bring my car for a recall with the windshield !!! More

El taller de servicio es lo máximo, sin demora sin tanto papeleo y la atención es genial papeleo y la atención es genial More

Jose/Jordan was great. Fast service I recommend Eastchester and will be back when needed Fast service I recommend Eastchester and will be back when needed More

Good workers and all the employees are respectful and on point with all cars Good job point with all cars Good job More

Excelente services, great welcoming people. The job was done right the first time thank for your service The job was done right the first time thank for your service More

Amazing professionalism from Service Mgr. Jose Gomez and Service Advisor Kairo. They gave me all the information I needed while I waited for my vehicle. Jose Gomez and Service Advisor Kairo. They gave me all the information I needed while I waited for my vehicle. More

It went very well i got there and the service center took good care of my car and the service they provide. good care of my car and the service they provide. More

I arrived to the location without an appointment, the manager did not take my car because of the many appointments it had on that day, told me that I can be given an appointment for the following day and manager did not take my car because of the many appointments it had on that day, told me that I can be given an appointment for the following day and to return or leave my car on the lot to be seen the next day. My car is undriveable and i told him I could not make it back the next day, I had to call out of work in order to address this emergency issue that is going on with my car. I opted for the leaving my car at the lot. I call the next day to ensure my car is being seen, I had some issues getting a hold of someone, then I am assigned a service advisor Kairo who then tells me by 2pm I'll be contacted. I arrive to the dealership at 4pm (i had another appointment with sales) to find out my car was not looked at AT ALL, and the manager denying that he told me my car would be serviced the following day and instead is falsely saying that he let me know it would take 48 hours for my car to be seen. Meanwhile in their system it states my cars "promised date" -- meaning return date is 1/9 by 5pm. I am being told that I will receive a phone call today by 12pm. My car insurance calls me and tells me they tried to get a hold of someone at the service center to know more information about my car at around 10am was told there was no update on my car. This by far has been the worst service center in my history of service centers of cars. More