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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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September 01, 2022

Great 1st time experience. My appt. was canceled but express service was able to help. Very friendly and helpful staff. More

by marcia.perez38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kier Bayala
Sep 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Marcia, we are happy we could help! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your experience with our team. We hope to see you again down the road!

September 01, 2022

Great service experience. Service writer and technician were exemplary. I was greeted by the service writer and she had me is very soon and the job was completed quickly More

by LINBEAURO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Delgado
Sep 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's fantastic hearing about your service experience at Eastchester Chrysler Jeep Dodge Ram! Our team will be smiling when we share your feedback. Thank you for the 5-stars, and come by anytime!

September 01, 2022

Very long wait time for service. Reps aren't informative. Disappointed that I keep going there. More

by Dulcescorpion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Sep 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very sorry that you experienced an extended wait time and didn't receive the attentive, knowledgeable service we expect from our team. We would appreciate the opportunity to speak with you and see what we can do to help. Thank you, Customer Care Team - (877)-811-9330

September 01, 2022

My appointment was canceled by your staff but service accommodated due to needs of my vehicle More

by jvsilver11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

While we apologize for any confusion that occurred here, we're glad that the Eastchester Chrysler Jeep Dodge Ram team stepped in to make things right. We will certainly keep this in mind so a situation like this does not reoccur down the road. Please let us know if there is anything else we can do for you! Customer Care Team - (877)-811-9330

September 01, 2022

Terrible Terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible More

by ttogary
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We would really appreciate the chance to hear more about your experience and what we can do to improve your 1-star rating. Would you be willing to talk this through with us? If so, please give us a call. Thank you, Customer Care Team - (877)-811-9330

August 31, 2022

Sammy was very attentive and accommodating considering the service needed. Excellent communication and customer service! 5 stars More

by penelopeseda08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Penelope, we really appreciate you taking the time to leave Sammy a great review! Thank you for being a wonderful Eastchester Chrysler Jeep Dodge Ram customer, we look forward to seeing you next time.

August 31, 2022

Julizza helped me with an oil change, inspection and tire rotation. The service was fast and friendly and I received a detailed report on my car by email. They are 1,000 times better than they were 5 years a More

by PastorT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julizza
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It makes our day to hear that you received such efficient, thorough service from our team! Thank you for coming to Eastchester Chrysler Jeep Dodge Ram and for sharing a review. We hope to work with you again down the road!

August 31, 2022

Pleasant greetings upon arrival. Service, once explained, was quick. Waiting area was comfortable, with availability to snacks and drinks. Thank you. More

by ctnoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kier and Omari
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with your review! We're so glad we could welcome you with friendly, informative, and timely service and an accommodating waiting area. We hope to work with you again down the road!

August 31, 2022

Excellent service. The process didn’t take long and Mr. Davis was extremely helpful and patient writing the process. More

by deniseloimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five-star review for Eastchester Chrysler Jeep Dodge Ram! We'll give kudos to Mr. Davis for his patience and excellent service. Until next time!

August 31, 2022

Great work and customer service. Quick turnaround time on oil change and tire rotation. Thank you! More

by JCW122114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everton Sterlings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We pride ourselves on efficient, top-quality service and it is gratifying that we hit the mark. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your feedback. Drive safely!

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