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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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September 07, 2022

Went for an oil change, Service was fast. Employees were very welcoming. Customer service is amazing. More

by nychelle17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian in service department
Sep 07, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This is a fantastic review. Thanks from the entire team at Eastchester Chrysler Jeep Dodge Ram!

September 07, 2022

Service at this location is currently the best. I just want to say ABOVE AND BEYOND! More

by kathpaulino26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lee , Kiar, And Jose
Sep 08, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are blushing! It's our pleasure to provide exceptional service. Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with a stellar review!

September 07, 2022

Worst dealer ship ever they don’t stand by their word and it cost me 25000 dollars to fix the garbage that they sell More

by francisdalbero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Caballero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Francis, we pride ourselves on great inventory and customer satisfaction, so this feedback is hard to hear. We're sorry for any frustration you've felt and want to better understand how we've let you down so we can do our best to assist and improve. Please get in touch if you are willing to have a conversation - we would be happy to connect. Thank you, Customer Care Team - (877)-811-9330

September 06, 2022

I’m pleased 👍🏽👍🏽👍🏽👍🏽👍🏽*****I will come back again yes “ thank you again my car is fine More

by grilly875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Sep 06, 2022 -

grilly875 responded

You’re welcome

Sep 06, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are ecstatic that everything went smoothly during your recent visit to Eastchester Chrysler Jeep Dodge Ram. Until next time!

September 06, 2022

Everyone I encounter at this dealership is pleasant and extremely professional! When I am utilizing the service area they always keep me posted to their progress and 99% of the time they are right on time. More

by DebJMDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 07, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback, Deb! We appreciate your continued business and your confidence in our work. See you next time at Eastchester Chrysler Jeep Dodge Ram!

September 04, 2022

This dealership damaged my Challenger Hellcat. In which I have video proof of. I always film my cars when I drop them off and pick them up. My car was returned to me in terrible condition. I was More

by deanford29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose and Rosemary
Sep 06, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are concerned to hear about the way your vehicle was returned to you. We can assure you that it is never our intention to cause our guests any inconvenience or frustration, and we will share your feedback with the team so we can improve for our future guests. In the meantime, we would like to ensure that any outstanding concerns are addressed, so please give us a call at your earliest convenience. Thank you, Customer Care Team - (877)-811-9330

September 03, 2022

Excellent Constumer service. the very professional staff and the manager always attentive to the fact that his clients leave satisfied with the service More

by robert7222410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 06, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are happy to hear from you, Robert! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your kind words about our team. Wishing you safe driving ahead!

September 02, 2022

Keer did a good job of checking me in speedy service and polite workers nice More

by Glenstube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keer
Sep 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're delighted Keer made sure you had a great experience during your recent visit with us. Thanks so much for choosing Eastchester Chrysler Jeep Dodge Ram!

September 02, 2022

The dealership was quick with the service and quality was excellent, will use them again More

by pascoe_88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to have earned your continued business and your positive review! Thank you from all of us at Eastchester Chrysler Jeep Dodge Ram and safe travels until we see you again.

September 01, 2022

Purchased my car from here and have been doing maintenance there ever since. Always a pleasant experience and this time around Ricky was awesome. Thank you for always making it easy More

by BORICUAQTPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your continued business and your confidence in Ricky! We are happy to have you as an Eastchester Chrysler Jeep Dodge Ram customer and we look forward to seeing you next time. Drive safely!

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