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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews
Call Service Center (877) 983-7766

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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September 23, 2022

It was a good experience. The only problem i have is that tit takes a long time to get an appointment. And you have no car for over two days. More

by WENDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Sep 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the 5-star review, Wendy. We deeply appreciate your patience and invite you to give us a call if you have any further feedback for our team. Thanks again - Customer Care Team - (877)-811-9330

September 23, 2022

Your service department dont care about people cars if it's not New they do a rush job and don't care how it comes out Bad for Business I will not recommend this place to Nobody. More

by durango1965
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Forgot the person name that's How mad I was.
Report | Print
Sep 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We pride ourselves on our attentive and thorough service, and it's very disappointing to hear that we've left the wrong impression. This is something we will discuss with our team to ensure a better experience for all of our guests moving forward. We'd appreciate the opportunity to speak with you to see if there is any way we can make things right. Please feel free to give us a call at your earliest convenience. Thank you, Customer Care Team - (877)-811-9330

September 23, 2022

it is ridiculous for this dodge dealer doesn't fix any cars 2012 and under. More

by Smlt47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Erickson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dennis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Caballero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry we couldn't be of further assistance here. We do our best to provide quality service within our given circumstances, and it's hard to hear we let you down. We appreciate your feedback, and if there's anything else you'd like to discuss, please know we are always available to talk. Thank you, Customer Care Team - (877)-811-9330

Sep 23, 2022 -

Smlt47 responded

So because they fixed my car before this incident now they dont except or fix cars below 2012. Is this on your website or should i hire an attorney for discrimination. As it is i only needed them to put a new battery in. But they wont fix if it is the alternator. So no i wont be telling my friends to go to this dodge dealer.

September 23, 2022

Excellent great customer service and care quick maintenance services I would recommend them to anyone More

by breadwinnerz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
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Sep 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's our pleasure to deliver attentive and prompt service. Thank you for recommending Eastchester Chrysler Jeep Dodge Ram!

September 23, 2022

Great customer service and care are very quick service very knowledgeable reps I would recommend them to anyone More

by breadwinnerz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
Sep 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the wonderful praise of Eastchester Chrysler Jeep Dodge Ram! It's our pleasure to provide attentive and timely service. Until next time!

September 22, 2022

Ricky was very helpful thank you eastchester making my car shopping experience amazing I’m in love with my 2019 jeep More

by Lmercedes.gfnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Sep 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Ricky and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

September 22, 2022

Excellent service, the staff was very helpful to each of my questions that I had. More

by johaohn1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Report | Print
Sep 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

September 22, 2022

Great customer service. Professional staff, helpful, knowledgable. Everyone that assisted me was very helpful and everything went well More

by STARLETTE3221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
Sep 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We strive to provide great customer service and it makes us smile to see we are achieving that goal. Thank you for the 5-stars, and we hope to assist you again in the future at Eastchester Chrysler Jeep Dodge Ram!

September 22, 2022

Great service fast an easy no problems at all my boy Ricky is the men to talk to if you drive by More

by many14k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Sep 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the five stars for Ricky and the Eastchester Chrysler Jeep Dodge Ram team!

September 22, 2022

Great service fast an easy no problems you should ask for Ricky if you drive by More

by many14k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Sep 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled to receive your wonderful shoutout to Ricky and 5-star review of Eastchester Chrysler Jeep Dodge Ram! Thank you!

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