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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,667 Reviews

3,667 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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August 08, 2024

Wonderful experience and very knowledgeable of the issues and solutions for My jeep. Wonderful customer service and timing to return my jeep after the repairs as well More

by rodneyaskew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Rodney, we're delighted to hear you had a wonderful experience with our team at Eastchester Chrysler Jeep Dodge Ram. Thanks for the kind words and support!

August 07, 2024

The sales reps were welcoming and very knowledgeable about vehicles and services. I was also comfortable while waiting in the customer lounge for my vehicle to be serviced. More

by leightonjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Leighton, we're glad to hear you felt welcomed and comfortable at Eastchester Chrysler Jeep Dodge Ram. Thanks for sharing your positive experience with our team!

August 06, 2024

Came into the dealer with no appointment, but was taking care of right away. My oil and headlight are was changed in under an hour and I was on my way to work. Thanks for the amazing service More

by lboykin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

We're delighted to hear that our team at Eastchester Chrysler Jeep Dodge Ram could assist you promptly and efficiently. Thanks for sharing your experience, and we appreciate the kind words!

July 19, 2024

Usually I have no problems bringing my vehicle to eastchester chrysler but this time I feel they rushed and didn't do things properly More

by dmorgan84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

dmorgan84 responded

They changed a fuse and didn't push it in. Changed a tire and did check the rest of the tires.

Jul 23, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your feedback. We're sorry to hear about your recent experience at Eastchester Chrysler Jeep Dodge Ram and will address this with our team to ensure better service in the future. We appreciate your continued trust in us!

July 18, 2024

Only reason they did not get 5 stars is because car repairs took three and a half months. Whose fault? More

by tdugan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your feedback. We apologize for the delay in repairs and understand your frustration. Your experience is important to us at Eastchester Chrysler Jeep Dodge Ram, and we'll work on improving our service times.

July 11, 2024

Best customer service I experienced and good professional work Ricky (advisor ) always make sure I get the best service More

by manolo_81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky (advisor )
Jul 11, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Manolo, we're delighted to hear Ricky provided you with top-notch service at Eastchester Chrysler Jeep Dodge Ram. Thanks for sharing your experience with us!

June 25, 2024

Thank you to doing great work to my car and very faster I appreciate that thanks again More

by gissouf77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

It's always our pleasure to provide prompt, premier service. Thanks for choosing Eastchester Chrysler Jeep Dodge Ram!

June 20, 2024

Reymond made sure I was taken care of from hello to goodbye. I learned some things before I left. I will definitely return for my next oil change. More

by triniciafields55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 21, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

We're delighted to hear that Reymond provided excellent service at Eastchester Chrysler Jeep Dodge Ram. Looking forward to seeing you again for your next oil change!

June 17, 2024

good fast service very professional the only problem was i just received saying my truck has a recall and that wasn't addressed, More

by Markbl1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Mark, thanks for the feedback! We're glad you found our service fast and professional at Eastchester Chrysler Jeep Dodge Ram. We're concerned to learn that we may have overlooked an active recall and we encourage you to reach out directly to our service team at (929) 429-4600 so that this can be addressed promptly.

June 16, 2024

Great dealership but like others alot of funny business and no one is ever held accountable. It's like they all with what ever they do. I wouldn't buy a car from here anymore after my experience and being More

by Dreamz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Watch out for the finance guy Lee
Jun 17, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback. We're sorry to hear about your experience and take these concerns seriously at Eastchester Chrysler Jeep Dodge Ram. Please reach out directly so we can address this situation further.

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