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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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October 20, 2022

My experience was simple and best of all quick! Sammy who filled in for Ricky is knowledgeable and made my stay swift! More

by ramster22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Oct 21, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience with Sammy! We appreciate your business and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram. Drive safely!

October 20, 2022

Amazing service, I did not need to stay long. Staff was very friendly and helpful, would definitely recommend family and friends visit eastchester service center More

by aesgodfreyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It means so much that you would recommend us to friends and family! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your feedback. Drive safely until we see you again!

October 19, 2022

Great customer service. The staff was very polite and respectful. I was not there for a long time. Quick service. More

by gbm.3459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

October 19, 2022

Never have I had a problem with Eastchester Jeep, But 111.00 Dollars for an Oil Change is way too much. Especially having Jeep brand for numerous years. Weighing options for next. More

by slickjick.oi
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Oct 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram. Safe travels!

Oct 21, 2022 -

slickjick.oi responded

Any special packages or Bundles as far as Fluids & Oil Change? 111.00 for just oil is expensive. Have done bundles with White Plains Jeep. Please advise. Slickjick.oi@gmail.com is my email address.

October 19, 2022

The service is good and fast. The costumer service is great. I was help by Jalizza who is very helpful and cordial. Very attentive to one’s needs More

by luis8639
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalizza
Oct 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your positive review of Eastchester Chrysler Jeep Dodge Ram and for your shoutout to our team. Until next time, safe driving!

October 18, 2022

Positives: Routine service okay; agent nice and attentive. negatives: they charged me more than $100 for a key recoding that they said later they could not do but kept my money anyway. They sh More

by dr.pemaro
Recommend Dealer
No
Employees Worked With
I forgot agent's name, but service guy was nice; it took a while and only basic service was done right, plus they charged me for what they didn't do right. Unsatisfactory
Oct 18, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very sorry for the mix-up with what you were charged. We strive to offer seamless service, and it's disappointing that we've missed the mark. We will share this feedback with our team to help us improve moving forward, and in the meantime, if you could give us a call, we would be glad to further address this and clear up any ongoing issues. Thank you, Customer Care Team - (877)-811-9330

October 18, 2022

Rick was great. He was able to do the recall and made my vehicle ready for pick up the same day. More

by freddielove831
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick
Oct 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're elated that Rick delivered timely service on your recall repairs! Thanks for working with us at Eastchester Chrysler Jeep Dodge Ram!

October 17, 2022

They were very understanding and quick with the repair of my car and made sure nothing else was wrong with it More

by ramirez.justin356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky
Oct 17, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review, Justin! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

October 16, 2022

The staff were attentive to me, answered my questions readily and were very pleasant. The work done on my car was masterful. More

by LISETTEKRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Fernandez and Kelvin _______
Oct 17, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted that your vehicle was so well taken care of by our team! Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your business, we look forward to your next visit.

October 16, 2022

Experience was good. I was treated well and was kept informed at all times. I have been getting my vehicle serviced at this location for a long time and it has always b More

by dougbaldie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kairo Liriano
Oct 17, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review, Doug! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

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