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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,660 Reviews

3,660 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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March 22, 2011

I had a noise in my pickup truck at highway speeds, The tech Don asked to road test the truck with me so he could fine the noise I was talking about so we did he was able to find that my wheel bearing was More

by Ladder62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori service writer and the tech was don
March 21, 2011

I had a very pleasant experience at eastchester jeep,and I would definetly advise this dealer to my friends.and family. Ihave been to many other dealer service depts and I find that they don't listen very More

by koolindiannat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
loriann constantine
March 21, 2011

Rosanna provided great service. She detailed the services that were needed for my car and provided detailed pricing Information. My car was done in the matter of time that i was told. I came for an oil cha More

by Rosie216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosanna
March 21, 2011

Nathalie was a wonderful help. She Scheduled my appt and was friendly. Lulu was a great help she had knowledge of work and was very friendly. I didn't have to over explain my car problems and was out in a d More

by Dalovelynat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathalie, Lulu
March 16, 2011

I AM VERY DISSAPOINTED NOT ONLY WITH THE GENERAL MANAGER BENITEZ BUT WITH THE CHRYSLER CORPORATION AND THE EMPLOYEES WORKING AT THIS LOCATION.I DROPPED MY CAR OFF FOR SERVICE AND ONE OF THERE EMPLOYEES STEA More

by EDGARM1970
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
JOHN BENITEZ
Feb 29, 2012 -

Eastchester Chrysler Jeep Dodge Ram responded

We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation and for this we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Eastchester, our focus is to provide consumers excellent customer service. You may contact me anytime to voice any additional concerns. I can be reached at 718-547-5500 ext 258 or via email at deanna@eastcjd.com Sincerely, Deanna Brown

March 02, 2011

Jonathan was the best detailer ive ever met he knew how to satisfy all my detail needs .i will always recommend all my family and friends to purchase a car from them the sales experince was amazing and More

by Skar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan martinez
March 02, 2011

the dealer was very professional and helpful, explained everything!The experience was very enjoyable. will recommend to my friends. all of the employees at eastchester chrysler are friendly and helpful. th More

by donna148
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
ben gholston
February 28, 2011

I have nothing but good things to say about Eastchester Chrysler. The staff is friendly and professional. I bought my vehicle in for service and they found the problem in a timely manner and kept me info More

by Ramman69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Correa
February 26, 2011

I went to the service department when I started experiencing some problems with my Dodge Caliber. I was very concerned with the safety of my vehicle. When I visited the service dept, I was greete More

by jeepguy74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Jon
February 25, 2011

Had a great experience Sonny was very helpful and professional.I also had experience with Eastchester Chrysler's Parts department.Sales Service and Parts were very helpful.The showroom and the servic More

by Christ T.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sonny ,Lori ,Ben
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