Eastchester Chrysler Jeep Dodge Ram - Service Center

VERY ATTENTIVE TO MY CARS NEEDS, FRIENDLY AND THOUROUGH SERVICE DESK AND SERVICE DEPT MANAGER(HENRY),MADE SURE I RECEIVED PROMPT RECOGNITION. WILL WHO CHANGED MY CARS OIL IS VERY COMPETENT AND FAST. LORI A SERVICE DESK AND SERVICE DEPT MANAGER(HENRY),MADE SURE I RECEIVED PROMPT RECOGNITION. WILL WHO CHANGED MY CARS OIL IS VERY COMPETENT AND FAST. LORI AT SERVICE DESK WELL SHE SIMPLY CANT BE REPLACED. SHE MAKES THIS SERVICE DEPT SHINE. AND I MUST POINT OUT THAT DONNY OVERALL IS THE ONE THAT CAN FIND ALL THE ANSWERS TO YOUR CARS PROBLEMS, HE JUST KNOWS HIS JOB AND DOES IT WELL SINCERELY MAURICE D More

This dealership was very professional and courteous. I would recommend Sundaye to all of my friends and family in need of a vehicle. I went with an unsure attitude and walked out a very satisfied custome would recommend Sundaye to all of my friends and family in need of a vehicle. I went with an unsure attitude and walked out a very satisfied customer. More

Ms. Constantino is the person I will always go to in the Service Dept. She truly represents what service means. Her knowledge of her job and her personal attention to detail stand out. Despite being very bu Service Dept. She truly represents what service means. Her knowledge of her job and her personal attention to detail stand out. Despite being very busy she goes out of her way to be as helpful as possible. She is the main reason I will return to this dealership. More

I MUST SAY AFTER BEING DISSAPOINTED WITH THE COMPANY, MET WITH JOHN BENITEZ AND HE IS MORE THAN JUST A GREAT INDIVIDUAL. HE PROVIDED GREAT CUSTOMER SERVICE. MR. BENITEZ TOOK CARE OF THE ISSUE RIGHT AWAY. I G WITH JOHN BENITEZ AND HE IS MORE THAN JUST A GREAT INDIVIDUAL. HE PROVIDED GREAT CUSTOMER SERVICE. MR. BENITEZ TOOK CARE OF THE ISSUE RIGHT AWAY. I GREATLY APPRECIATE THE TIME, ATTENTION AND SERVICE PROVIDED. IN ADDITIONAL I WOULD LIKE TO THANK DAVID (AGENT FOR SERVICE DEPT.) FOR GREAT SERVICE. AFTER TODAY I HAVE BEEN CONVINCED THAT EASTCHESTER CHRYSLER N JEEP DEALER WORKS WITH US AS CLIENTS TO PROVIDE A SATISFACTORY SERVICE. THANKS AGAIN MR. BENITEZ!!!! More

1st time at Easchester. went for the oil change special (Buy 1 get 3 free)So I decided to get them a try. I pulled up into a very clean reception area. I was met by Raven you asked me what I needed and tol (Buy 1 get 3 free)So I decided to get them a try. I pulled up into a very clean reception area. I was met by Raven you asked me what I needed and told me I had a little wait since there were 3 cars ahead of me for oil changes.So she did my paper work, put all my info into the computer for the next time I visit Eastchester. After that I went to the customer lounge ,which is located in the new car showroom.( Can you say sales ploy!) After looking at the new cars I went to the lounge. Which again was very clean and comfortable. It has tables with chairs and 3 sofas,a flat screen tv and remote control. And also there is small childrens playroom with toys with a tv showing cartoons. A free coffee machine is also available. There are windows in the lounge so you can see your car being serviced. After an hr & 1/2 my car was ready. All in all my experience at Easchester was positive, they were professional ,the place is clean and comfortable for customers. I hope they continue in this manner since finding a good place to service your car can be a stressful decision. More

I would like to commend Service Advisor Lori Constantino for her attentiveness, interest in my problem, and for making sure my problem was resolved before I left the Dealership. Lori was pleasant, helpful, for her attentiveness, interest in my problem, and for making sure my problem was resolved before I left the Dealership. Lori was pleasant, helpful, knowledgeable and made for a calming experience in a potentially stressful situation. Lori made sure that my loaner vehicle was delivered to me and made sure I was informed by the technician of how my problem was resolved. Lori is an asset to the service department and should be commended by the Dealership for her work in serving the public. Thanks, Lori, for all of your help! Please deliver this review to Lori. As for the repairs themselves, well, we shall see, given that this was the second time I returned for the same problem. More

john was so great to help fix my problems thanks so much for making my vehicle look and ride like new had problems with the brakes windshield fluid resivoir detailing the car inside and outside thanks to hi for making my vehicle look and ride like new had problems with the brakes windshield fluid resivoir detailing the car inside and outside thanks to him i am very happy and a thanks to larry the service manager More

I went to Eastchester Jeep because, I just bought a new Jeep from another dealership and I was having issues installing the soft top. While trying to figure this out, storm clouds had come in the area and Jeep from another dealership and I was having issues installing the soft top. While trying to figure this out, storm clouds had come in the area and the skies were about to open up. As soon as I pulled into the lot and explained my story, the rain started coming. These guys were GREAT, they got my Jeep into the garage and started working in it immediately. I didn't muy my truck form there and they didn't have to assist me but they were more than accommodating and I highly recommend this dealership and will be bring my truck there for service in the future. Thanks Robert, Bobby and Javier, you guys were awesome and great personalities as well. I strongly suggest if you are going to by a jeep go see any of these guys, they will have you laughing and work with you. Cheers More

I would just like to say that Lori is a great ambassador for your dealership. I was waiting to check in for service and eventhough she was late for her luch break she checked me in.In todays market it is ha for your dealership. I was waiting to check in for service and eventhough she was late for her luch break she checked me in.In todays market it is hard to find an employee who puts the customer first. She has a great attitude, and made my experience with your dealership a positive one. More

All I can say is that Lori was the most helpful person in the service dept. I also was able to see the garbage that Lori had to endure with some of the customers and their invalid complaints. Even though c the service dept. I also was able to see the garbage that Lori had to endure with some of the customers and their invalid complaints. Even though customers were very disrespectful to her, she remained calm and professional. I really respect her for that. Lori, you are to be commended! More