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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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April 11, 2018

Sservice Car was fixed in one day. Maggie had Dante drive with me to get to the bottom of my concern. Great cuatomer service, will come back! More

by Luis1290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Luis, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in a timely manner. I’ll share your comments with Maggie and Dante, and we look forward to working with you again down the road. Best, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 11, 2018

I love the service team Everything was taken care of in a timely manner. Everyone was friendly and polite. I love how they kept me updated on what was going on with my Jeep. More

by mizztonihooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Apr 12, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this feedback. Having our customers vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quick as possible. We appreciate your business and I will pass your feedback along to Yasmin. Drive safely. Best, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 09, 2018

Very good experience I was greeted as always warm and friendly when I entered the facility. From there the representative was able to process my request and offered me a d More

by yahs96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Daily (he ask what you visit is about today), Yasmin Henry
Apr 09, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this review. We are pleased to hear that Yasmin was able to provide an efficient and overall positive experience. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 09, 2018

Fantastic Service and Support Timely, efficient and professional service. Very pleased with my experience. Thank you guys so much for all your help! Maggie was very helpful and pro More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave this review, Al. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 07, 2018

great service The staff is friendly and helpful. Everyone greets you with a smile and questions are answered readily. I will continue to service my vehicle here. More

by azedlovich5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Apr 09, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 06, 2018

My recent service experience I must say my recent service experience with Eastchester Jeep was superior. They were courteous, quick and a pleasure to work with. Regards, Pegg More

by PEGGY.JACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Apr 09, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 06, 2018

Good People offer Good Service Yasmin was quite a star in her role of service tech. She was very knowledgable in addressing my questions and went out her way to get me answers.her f More

by rocky939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Apr 09, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Yasmin made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 06, 2018

It was bad The reason I’m giving this rate it’s because I spend the whole day there and the return my car but nothing was done... More

by aocasio71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2018

Service is good, and you are kept informed I went to the dealership to do an oil change and a scheduled maintenance to my 2016 Grand Cherokee. The representative that took my information was More

by RDoug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Apr 06, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

This review was a pleasure to read. The Eastchester Chrysler Jeep Dodge RAM service center works hard to provide every guest with friendly, pleasant, and informative service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 05, 2018

Great Service Advisors! I once again had a great service experience. My advisor was Margaret. She checked me in and let me know about how long I would be there. She kept me i More

by James McPartland Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

James, thank you so much for the excellent review! Margaret, Rob, and Kayla are key components of our team here at Eastchester Chrysler Jeep Dodge RAM, and they will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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