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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 03, 2018

recall This was honestly a really great experience, the people that work there treat you very well. The guy that is in the front, the one who tells the peop More

by EA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn D.
May 04, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this great review! I’m excited to hear that Maggie took care of you! She is a great asset and we appreciate all she does. Thank you again and we hope to see you again in the future. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

May 01, 2018

Reliable service Amazing experience. Staff knows what they are doing. Fast car service. Feel more like a family. Waiting time is good weather you have an appointment o More

by aislas1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this excellent review. I’m so happy to hear that our team could make you feel like a part of the Eastchester Chrysler Jeep Dodge Ram family with your recent service experience. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Kind regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 30, 2018

Horrible Service!!! Basically I was charged $1100 to fix my car and as soon as I drove it off their lot my car cut off on me 3 times. They never fixed the problem. They s More

by keeys12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
April 30, 2018

I have not seen the service area until last week. Looks good I am giving it an excellent rating because of Robert in service. He is professional at all times. I like the new look and the changes that are being d More

by shawn.g.ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob customers service is excellent. I have dealt with Rob since I brought the Cadillac on Dec 2016 and we have had our ups and downs, but each time he was professional and communciated with me in a friendly manner. Even when I was not friendly.., Rob Aristy
May 02, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Shawn, thank you for taking the time to let us know how awesome your experience was with Robert. He truly cares for all his customers. We look forward to working with you again! Kind regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 30, 2018

Great service I came here for my oil change and tire rotation, it was very fast. Maggie the associate is very sweet, helpful and professional, I will definetly enco More

by christianespada84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
May 02, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to share this review with us, Christian. I am pleased that our team was able to provide you with a quick service experience. I will be sure to pass along your praises to Maggie and please don't hesitate to contact us if you have any questions or concerns about your car. Kind regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 30, 2018

Faster then expected. Was told the service was going to be about two hours, but my vehicle was ready after in about an hour. Very pleased with service and customer service More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
May 02, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We cannot thank you enough for this glowing review of our service center,Chris! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Kind regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 28, 2018

Extremely helpful and friend staff! Getting my Jeep serviced for recall was extremely pleasant. The staff were very friendly and welcoming. My service adviser Maggie was extremely help More

by dvdsngh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your great review. It's great to hear that Maggie went above and beyond to help you during your service visit. Let us know if you need assistance with anything else. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 27, 2018

Service The Service was very good, also Customer service was good, and Jimmy was excellent. I am enjoying my truck so far. Thanks Eastchester Chrysler Jeep More

by NV718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review! Love to hear that Jimmy is doing a great job. We strive to provide excellent service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Respectfully, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

April 27, 2018

Bad Service Long story short.. Dealt with bad service Dealt with bad attitudes And on top of that i wasted my time there trying to get my vehicle serviced! More

by graytwun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Benitez
April 26, 2018

Yasmin was very efficient and helpful. Yasmin knew her job and was fast and efficient. I had a great experience. As soon as my car was ready she called to inform me. More

by riosjones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Apr 27, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

I’m delighted you had such a great experience with Yasmin and our service team. If you're ever in need of more help, please let us know! Respectfully, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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