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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,644 Reviews

3,645 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 14, 2018

Good service, Kept me up to date Robert in series is a good person to work with, he took good care of my situation, good customer service. He explain everything thats was going to be More

by dwight1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
May 15, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time out of your day to share your great experience with us, Dwight. I’m delighted to hear you were treated with informative service on your car. I’ll share your comments with Robert and we look forward to being there to assist you again when needed. Be well, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

May 12, 2018

Repair and Service of Jeep Wrangler I dropped off my Jeep the night before in hour lock box. I never got a call from any one until 2 pm the next day? i called every department in your s More

by rlandis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
May 14, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

I’m very happy to hear that your overall experience with us has been great. Our team takes customer service very seriously and I am thrilled to know that you are satisfied with our services. We look forward to working with you again down the road. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

May 11, 2018

Quick and painless. Friendly, professional, curtious and caring staff. Sent me upstairs to the lounge and before I knew it, I was headed home. All around a pleasant place More

by PNADOLSKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
May 14, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review your experience with us. I am very pleased to hear that our staff made your service experience pleasant. Thank you again and hopefully, we get to see you again! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

May 11, 2018

Horrible customer service Service advisor had very bad attitude. Asking a question bothered her. She acted like she was annoyed. Just very poor attitude. She needs training More

by ccdiamonds94
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Benitez
May 09, 2018

oil change, tire rotation Kayla was great, very polite, and I was happy with the overall customer experience. The fact that I don’t have to make an appointment for an oil chang More

by Alcaldenyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
May 09, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your kind words! Kayla is a great asset and we appreciate her for giving you the excellent level of customer service that you deserve! We thank you again and we look forward to seeing you in the future. All the best, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

May 09, 2018

They treat people well Never wait to longKayla was very helpful guy who got the car ready was nice work perform always satisfied cashier pleasant and the guy at the door kee More

by judycapozi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn D., Rob Aristy, Yasmin Henry, Kayla Benitez
May 10, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for those kind comments, Judy! I’m happy to hear that Kayla and the team were able to serve you well. We are driven to offer great customer care and we strive to provide the best service experience. We look forward to serving you on future visits! Best, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

May 08, 2018

Service check engine light and warranty Took vechicle in for engine light on /when I bought vechicle dealer stated that I have a life warranty as long as I change oil with dealer they wouldn More

by loboat98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yasmin Henry, Kayla Benitez
May 08, 2018

Customer services Staff is very professional and pleasant, service was on point and fast.i would definitely recommend Eastchester Chrysler Dodge Jeep to my family and f More

by SAYEEDM15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
May 09, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! All the best, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

May 07, 2018

Love Eastchester Jeep Dodge Chrysler They staff there are nice and friendly. Greet you and try to help you with your car issues as best as they can. Don’t have to wait very long to find o More

by leslietlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
May 07, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Leslie, thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Eastchester Chrysler Jeep Dodge Ram. If there is anything more that we can do please come back and see us again. Take care! Best regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

May 07, 2018

Fuel delivery issues Quick diagnostics and price quote for repairsMy questions were answered in a reasonable amount of time. Truck was clean when I picked it up. Service More

by STANDUPTUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
May 08, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

I’m glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram for your vehicle needs. Warm regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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