Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
June 13, 2018

Excellent 👍🏻👍🏻👍🏻 I Always have an amazing attention, all employees are super sweet and they understand my necessities. I feel satisfied with everything that everyone h More

by loyda.almonte
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Yasmin Henry
Jun 13, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 12, 2018

Heater Issue My Jeep Compass 2016, a leased car, had a problem with the heater. I was surprised since I never had a problem with any leased vehicles. I scheduled a More

by chalaca82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2018

Quick service I had some questions that were minor and work for the car at the time the part I needed was not available but was given available options to choose fr More

by Sdunbar46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariana Solis, Rob Aristy
Jun 11, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the feedback, One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 11, 2018

Kayla and Maggie were excellent customer service reps The ladies were great trying effortlessly to make my experience as pleasant as possible. I mostly dealt with Kayla, but had to deal with Maggie briefl More

by MARCIAX2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Jun 12, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Marcia, thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kayla and Maggie were there to provide you with such exceptional service! Thank you again for your business. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 07, 2018

In & Out In 15 Minutes! My Radio needed replacing & My Work Schedule was tight! My service advisor Maggie along with Johnathan from Parts & Technician Jose brought me Into & More

by Ruben A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan P. & Jose
Jun 07, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your input, Ruben. Glad to hear that you were mpressed with the service we offer here at our dealership. If there is anything more we can do for you please come back and see us any time! Take care! Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 07, 2018

Short and sweet Nothing to say, except personnel very professional and courteous. Never experienced any negative reason not to complain about service and personnel I More

by jjt2821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Jun 07, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your kind words about the entire service team. Thank you for continually choosing us for your vehicle needs! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 07, 2018

Great atmosphere Everyone was warm and welcoming. Open to accommodate, assist and welcome you. Willing to work with you especially when it comes to scheduling a servic More

by Babyk3999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheem, Kayla Benitez
Jun 07, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 06, 2018

Excellent customer advicer Had a problem with my tire pressure signal. Made an appointment with the Eastchester dealership for the following day. They charged me $163.00 for the More

by nelsoncintron1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Jun 06, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to assist you with your tire pressure issue. Thanks for taking the time to write this review! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 05, 2018

Great experience I was traveling from out of town and unfamiliar with the area and unfortunately had car trouble halfway through my trip. Luckily, I was within 2 miles More

by samantha.hughes11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Samantha, I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. If you have any further questions, please feel free to give me a call. I look forward to working with you again! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 04, 2018

Oil Change Came into the dealership once I told the Advisor that my oil change and tire rotation was on the house because of a miscommunication on my previous ap More

by jennifer.santiago0121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Benitez
...
351
...