Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
Excellent 👍🏻👍🏻👍🏻 I Always have an amazing attention, all employees are super sweet and they understand my necessities. I feel satisfied with everything that everyone h I Always have an amazing attention, all employees are super sweet and they understand my necessities. I feel satisfied with everything that everyone has done for me. More
Heater Issue My Jeep Compass 2016, a leased car, had a problem with the heater. I was surprised since I never had a problem with any leased vehicles. I scheduled a My Jeep Compass 2016, a leased car, had a problem with the heater. I was surprised since I never had a problem with any leased vehicles. I scheduled an appointment at 0830 with Jasmin. Got there and was told Jasmin would get there at 1100, somebody else was able to help me. I don't understand why they scheduled me with someone that wasn't going to be there. The service took about 2 hours. More
Quick service I had some questions that were minor and work for the car at the time the part I needed was not available but was given available options to choose fr I had some questions that were minor and work for the car at the time the part I needed was not available but was given available options to choose from. More
Kayla and Maggie were excellent customer service reps The ladies were great trying effortlessly to make my experience as pleasant as possible. I mostly dealt with Kayla, but had to deal with Maggie briefl The ladies were great trying effortlessly to make my experience as pleasant as possible. I mostly dealt with Kayla, but had to deal with Maggie briefly and together they were great individually and as a team. More
In & Out In 15 Minutes! My Radio needed replacing & My Work Schedule was tight! My service advisor Maggie along with Johnathan from Parts & Technician Jose brought me Into & My Radio needed replacing & My Work Schedule was tight! My service advisor Maggie along with Johnathan from Parts & Technician Jose brought me Into & Out of the service department in 15 minutes. Replaced Part & Paperwork complete. A+ I will be doing all of my service at Eastchester! Thanks Team! More
Short and sweet Nothing to say, except personnel very professional and courteous. Never experienced any negative reason not to complain about service and personnel I Nothing to say, except personnel very professional and courteous. Never experienced any negative reason not to complain about service and personnel I encountered recently or the last several or more times I've had to service my car. More
Great atmosphere Everyone was warm and welcoming. Open to accommodate, assist and welcome you. Willing to work with you especially when it comes to scheduling a servic Everyone was warm and welcoming. Open to accommodate, assist and welcome you. Willing to work with you especially when it comes to scheduling a service appointment. More
Excellent customer advicer Had a problem with my tire pressure signal. Made an appointment with the Eastchester dealership for the following day. They charged me $163.00 for the Had a problem with my tire pressure signal. Made an appointment with the Eastchester dealership for the following day. They charged me $163.00 for the service. They realized that they made a mistake in charging me. The service was under the Jeep warrenty. They refunded my money right away. More
Great experience I was traveling from out of town and unfamiliar with the area and unfortunately had car trouble halfway through my trip. Luckily, I was within 2 miles I was traveling from out of town and unfamiliar with the area and unfortunately had car trouble halfway through my trip. Luckily, I was within 2 miles of Eastchester Jeep and was able to get in and have my car serviced. Maggie was extremely accommodating knowing I was not from the area and made sure that I was able to get my car fixed and on my way again. I did have to wait a while but given the fact that I didn't have an appointment that wasn't an issue. Everyone at the dealership was very nice and helpful. I would recommend this dealership to anyone in the area. More
Oil Change Came into the dealership once I told the Advisor that my oil change and tire rotation was on the house because of a miscommunication on my previous ap Came into the dealership once I told the Advisor that my oil change and tire rotation was on the house because of a miscommunication on my previous appointment she immediately had an attitude. When my car was completed she just waved me towards to cashier. I signed the paperwork and was left to find my car in the lot myself. Had to remove the plastic bag they put on the seat, remove the paper floor mat and the tagging from inside the car and my keys. More