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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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June 17, 2018
check engine light Maggie was excellent she took my car in explained what they were going to do, kept me in the loop during the service then explained what was done. She Maggie was excellent she took my car in explained what they were going to do, kept me in the loop during the service then explained what was done. She was a pleasure to do business with. More
by mattcons
Verified CustomerEmployees Worked With
June 16, 2018
Worst service I brought a car a month and half ago and the check engine light oil change light and buttons missing on the car I called to schedule an appointment fo I brought a car a month and half ago and the check engine light oil change light and buttons missing on the car I called to schedule an appointment for servicing and I got the run around first they could not find my information in the computer. Then they wanted to use my extended warranty they I was told that I had a 200 dollar deductible when I was told I did not they would not release my car unless I paid the 200 dollar when I got the papers for the service rendered it stated I had no deductible but they still took my money. More
by latoyamcghie
Employees Worked With
Mike Peters, Yasmin Henry
June 16, 2018
service Great, kind and informative service. Everyone is nice and they create a good atmosphere. The waiting time was average and they did a great inspection Great, kind and informative service. Everyone is nice and they create a good atmosphere. The waiting time was average and they did a great inspection with a detailed report. More
by MANNYRU7
Employees Worked With
June 15, 2018
Quick and easy Oil change Fast service plus Ricky took good care of my vehicle. I will always take my car back for service when needed. The guy that greets you at the front is Fast service plus Ricky took good care of my vehicle. I will always take my car back for service when needed. The guy that greets you at the front is a pleasure as well More
by DUBALLJAY
Employees Worked With
Ricky
June 15, 2018
Great Service I had an appointment for 7:30am and I had to be at work for 8am there was a gentleman, Mr. Day, greeting everyone. I expressed to him that I would be I had an appointment for 7:30am and I had to be at work for 8am there was a gentleman, Mr. Day, greeting everyone. I expressed to him that I would be running late. He accepted my car and told me to get going to work. Shortly after I received a call from Yasmin, who I normally deal with, she asked me what my vehicle was coming into service for she then told me a service advisor by the name of Ricky would contact me and keep me updated about my vehicle. Ricky kept me updated on my vehicle and also recommended some repair which I will most definitely return for! This dealership has great customer service and the employees are remarkable! Definitely has a welcoming feeling to it. Makes you feel more than a customer. More like family!!! More
by Yhenry
Employees Worked With
Ricky , Yasmin Henry
June 14, 2018
Had a problem with display and parking brake. Had to go back a few times to get problems solved but service was very good. Everyone super nice and polite. Service was very prompt. Had to go back a few times to get problems solved but service was very good. Everyone super nice and polite. Service was very prompt. More
by mabowes
Employees Worked With
Kayla Benitez
June 14, 2018
Customer Service I truly believe a business front line is always the best and should be welcoming.... The minute I enter the lot to the service area there was a gentle I truly believe a business front line is always the best and should be welcoming.... The minute I enter the lot to the service area there was a gentleman that was very welcoming.... I've been to this location before but having an interaction like that makes any customer welcomed.... The young lady that assisted me was also very welcoming and very helpful.... Any information she received she then relayed back to me so I felt "in the now" and not lost to what was going on to my vehicle.... Thank you for a good experience More
by ctmac1127
Employees Worked With
I apologize but I am unaware of the other gentlemans name. , Yasmin Henry
June 14, 2018
Great Experience Had a great experience. Everyone was very friendly. The service was good as I expected and overall the service done on my car was good. Had a great experience. Everyone was very friendly. The service was good as I expected and overall the service done on my car was good. More
by pozoria
Employees Worked With
June 13, 2018
It was not a good review this time was a c- The things they promise, they did not keep their word. And the last few times I went there everything went smoothly. Hope the manager will show his cu The things they promise, they did not keep their word. And the last few times I went there everything went smoothly. Hope the manager will show his customer's more respect. More
by artamus1designs
Employees Worked With
Yasmin Henry
June 13, 2018
Service Quick and good service . Upselling all your services is ok , but the prices are a bit high . Shouldn’t the the prices of these services be visible ? O Quick and good service . Upselling all your services is ok , but the prices are a bit high . Shouldn’t the the prices of these services be visible ? Or your make them up as you go along or depending on the customer . To me is all about trust . I would to trust anyone that is rendering a service , and I would do so better if I see pricing and make my decision from there . More
by malvaradojr718
Employees Worked With
Ricky
