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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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October 28, 2022

I wish I can give 0 stars after changing my breaks just 3 months in I have to change them again mind you I live in GA!!! I got the service done before driving off from NY. The job was so xxxxty I have to ser More

by corderoveronica12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Oct 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's concerning to hear this feedback, and we apologize that your vehicle continues to have issues. We understand this is frustrating and certainly not the seamless service experience we strive to offer. Your feedback will be addressed, and in the meantime, if you could please give us a call, we would like the opportunity to make this right. Thank you, Customer Care Team - (877)-811-9330

October 28, 2022

The dealership is very clean and the staff very helpful I enjoyed being there good place to do business More

by Orbit54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel the salesman very helpful
Oct 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

Oct 28, 2022 -

Orbit54 responded

Thank tou

October 28, 2022

I was misled and lied to by my service advisor. The car which should have been fixed after 4 days was not fixed until after the 7tg day. Special thanks to Heavenly and the Asst Service Manager More

by rmeromano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Heavenly Jose and service advisor that filled in after Rosemary was no longer with you
Oct 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very sorry that completing your vehicle took longer than anticipated. We can assure you it's never our intention to mislead our customers, and it's disappointing that we left a different impression. Your feedback will be used to help us improve moving forward, and if there are any ongoing concerns you have, please don't hesitate to give us a call. Thank you, Customer Care Team - (877)-811-9330

October 28, 2022

Friendly, personal and professional. A bit pricy but they treat you like family. Clean facilities and don’t turn you away when in need. More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalizza,Jose and Naaz
Oct 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Jesse, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

October 26, 2022

Dianna Delgado the service advisor was very helpful and friendly. I recommend any one to this dealership More

by WILFREDOSEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Delgado
Oct 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Your review of Dianna and the team means so much to us! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your experience. Have a great day!

October 26, 2022

Great work nice service and they have coffee to offer very nice people and nice manager More

by tonypatman8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's great you could enjoy a nice cup of coffee while we took care of your service needs. Thanks for choosing Eastchester Chrysler Jeep Dodge Ram!

Oct 26, 2022 -

tonypatman8 responded

Thank you

Oct 26, 2022 -

tonypatman8 responded

👍🏿 great jobs

October 25, 2022

Eastchester was excellent iD definitely come back and get work done there again it was 5 star service More

by Petergunzmunoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky g, Rob Aristy, Kayla Benitez
Oct 25, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to have earned your continued business and your great review! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your support. Drive safely until we see you next!

October 25, 2022

Everything overall was amazing the girls help me it was very nice, and the gentleman at the gate was very welcoming with an amazing positive energy The only one concern I had is they did spell a little More

by alti.vukaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalizza
Oct 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to share this feedback! While it is good to hear that our team was friendly and welcoming, we do apologize for the small spill during your oil change. We will discuss this with our team to ensure this doesn't happen again. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram, we hope to work with you in the future!

October 24, 2022

Best dealer in the city of New York city good a dives era and good treatments More

by juliovillaman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Oct 24, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and hope to see you back again at Eastchester Chrysler Jeep Dodge Ram. Safe travels!

October 24, 2022

The customer service provided by Ricky and the service team was stupendous. Thank you for your help with my issues. More

by billing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Oct 24, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that Ricky delivered such a successful service experience. Drive safely, and we hope to see you back again at Eastchester Chrysler Jeep Dodge Ram!

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