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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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July 02, 2018

Like coming here to services my car I’ve been coming here for the past few years. And will continue I would go back there for my new car. Looking forward to that day. More

by nsantiago1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Couvertier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc LaMassa
Jul 03, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 02, 2018

poor customer service overall The customer service is terrible no one calls you back. none of the supervisors call back. i was left without a rental i was told they will call me ba More

by SERRANOZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2018

Inspection Excellent experience.Staff was pleasant, helpful n professional. Had taken my car to a different dealer and serviced by very unprofessional person who More

by Rocio’s, rocio652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : People who fixed my car did excellent work, but don’t know their names, Dawn D., Rob Aristy, Yasmin Henry, Kayla Benitez
Jul 02, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 29, 2018

Jeep recall My serivce advisor Yasmin was super helpful and friendly, Made the experience painless. She assured the work was completed in a timely maner and kept More

by MORALESR84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Jun 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review! I'm very happy to hear that Yasmin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 29, 2018

very good service great job and service very helpful friendly quick services staff was on point.. I would bring my car to service again for an oil change. More

by rbligen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 28, 2018

Always satisfied Every time I need to go for schedule service or warranty work I realize why picked this dealership. They always are professional and curtious great wa More

by Rpecchia22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 28, 2018

On Time I was scheduled for a recall but noticed the engine light on I had this check and was given options as to what I could do and what was covered by my w More

by Sdunbar46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Jun 28, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our service center and that our staff was able to provide you with such exceptional service! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 28, 2018

Great service Very professional, this is first time servicing my car there and I would go again and again. It is even worth making a min trip to go to these guys. More

by 01vulaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Yasmin Henry, Kayla Benitez
Jun 28, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for your kind review! We look forward to working with you again. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 28, 2018

Execellant dealer Every time i come to this dealer my vehicle is handled with care and the service department makes me feel so welcome! The entire staff is so friendly More

by Mmarck21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Yasmin Henry, Kayla Benitez
Jun 28, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

I sincerely thank you for going out of your way to write this review about our dealership. We try to create a comfortable and stress-free environment for each and every customer, so I'm delighted to hear that you've had a consistently positive experience with us . If you have any further needs, please come back to see us! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 27, 2018

Great job The service was great I didn’t have to worry. The best part is they have a cool waiting area. Kayla was very helpful! Thank you More

by shamekaclark12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jun 28, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your service visit completely painless. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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