Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
Sort by
July 09, 2018
very clean, smooth and very comfortable I left Jeep Ramsey, made feel very uncomfortable the last time I went there for a complimentary oil change. I felt the service guy was trying to rob m I left Jeep Ramsey, made feel very uncomfortable the last time I went there for a complimentary oil change. I felt the service guy was trying to rob me while I was there wide awake. From a oil change was trying to get me to paid for Tire Realignment costing me almost $800.00 dollars told him I'm here for a comp. reg oil change brung the price down to $500.00 told him I felt that my car doesn't need it. ! the car is NEW, Don't go climbing on mountains with it, doesn't cross any river terrain and doesn't go lean to the left or right drives very straight, so that scared me away from JEEP RAMSEY. NEVER AGAIN. Kayla at Eastchester was very helpful and Professional about why I was there for Service on my Jeep Renegade Trailhawk. More
by paresto
Verified CustomerEmployees Worked With
Kayla Benitez
July 07, 2018
Quick and painless My experience was quick and painless. Yasmin was very professional and provided exemplary Service. They kept me abreast of any and all information My experience was quick and painless. Yasmin was very professional and provided exemplary Service. They kept me abreast of any and all information and my vehicle was finished within a reasonable time More
by bkenric
Employees Worked With
Yasmin Henry
July 06, 2018
Unprofessional, uncaring, lazy customer service I scheduled my oil change and when I got there they tell me they can’t do the oil change today they’re to busy. Absolutely no consideration for my tim I scheduled my oil change and when I got there they tell me they can’t do the oil change today they’re to busy. Absolutely no consideration for my time, I reschedule for the next day and AFTER the oil change they charge me $100.00 when my dealer told me I had a package with my lease and all oil changes are free only replacement parts and the sorts I would have to pay out of pocket. I’ve leased Acura’s and BMW’s in the past and NEVER paid $100.00 for a oil change. The service representative was indifferent to anything I had to say and walked away. The last thing a manager said to me is she didn’t have time to speak to me, that I should go elsewhere for a oil change. NEVER GOING BACK disgusting service. More
by KAMRUL.M.ALOM
July 05, 2018
Satisfied I am really overwhelmed by the courtesy and attitudes of these staff, they made it a lot easier for me. Keep up d good wrk. 😘 I am really overwhelmed by the courtesy and attitudes of these staff, they made it a lot easier for me. Keep up d good wrk. 😘 More
by floxy_9
Employees Worked With
Other Employees :
One other finance staff that helped my husband and I., Isreal Ocasio, Yasmin Henry
July 04, 2018
Nice work She was very helpful and professional. It was a pleasure working with her. She always kept me in the loop with us really nice. Thank you young lady She was very helpful and professional. It was a pleasure working with her. She always kept me in the loop with us really nice. Thank you young lady More
by mmorales1025
Employees Worked With
Yasmin Henry
July 03, 2018
Dodger Charger Yasmin were very professional in coordinating with the Technician servicing my car. She kept me informed and provided status updates on my vehicle.Th Yasmin were very professional in coordinating with the Technician servicing my car. She kept me informed and provided status updates on my vehicle.The service was excellent from Yasmin. More
by jwilli50
Employees Worked With
Yasmin Henry
July 03, 2018
Brakes I was given an Astronomical price to repair my brakes. I ended up at MK tire center in New Rochelle, NY to repair my brakes. The pricing was much more I was given an Astronomical price to repair my brakes. I ended up at MK tire center in New Rochelle, NY to repair my brakes. The pricing was much more affordable than $1,800 and the Jeep service guy tried to have me open up a credit line with your credit company.Also Jeep dealership in Riverdale, NY stated to me that my oil gasket is leaking. As my car was on the lift it was stated that my transmission lines were leaking and not the oil gasket. The report given to me by your mechanics are so far way left and it appears there was an attempt to take a financial advantage and cause me headache to repair parts on my Jeep Grand Cherokee that didn’t need repairing. More
by monifa31
Employees Worked With
July 03, 2018
Oil change Service was exceptional and timely. They thoroughly explained everything and took great care of everything for me. Would definitely recommend this dea Service was exceptional and timely. They thoroughly explained everything and took great care of everything for me. Would definitely recommend this dealer to other Jeep owners! More
by LILI4125
Employees Worked With
Rodolfo Beleno
July 02, 2018
Ricky was very attentive. He was very welcoming and friendly professional and patient and also explained what was going to happen and how long it will approximately take when i He was very welcoming and friendly professional and patient and also explained what was going to happen and how long it will approximately take when it had taken a little longer he came back and kept me updated. I was pleased More
by taylordevon16
Employees Worked With
Rodolfo Beleno
July 02, 2018
Friendly and caring Took my 2014 GC desiel for major repairs and a basic oil change. I was treated very well and kept up to date on everything that was going on with my Took my 2014 GC desiel for major repairs and a basic oil change. I was treated very well and kept up to date on everything that was going on with my jeep. Even though I didn't purchase from them they handled my needs to the t More
by dro1013
Employees Worked With
