Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
Sort by
July 11, 2018
Maggie was awesome The service liaison Magge was great, she kept me up to date on every step. She was polite, professional and informed and explained the issue with my c The service liaison Magge was great, she kept me up to date on every step. She was polite, professional and informed and explained the issue with my car and what would need to be done. She was direct about prices and followed up on things I should have known but didn't. Though I don't want any other issues with the car I'd work with her again. More
by placejunkmailhereplz
Verified CustomerEmployees Worked With
July 11, 2018
Very bad experience Unprofessional customer service lack of communication and other very bad experience....won't recommends you this place.. took many phone in order to g Unprofessional customer service lack of communication and other very bad experience....won't recommends you this place.. took many phone in order to get my Pacifica statues... More
by eescobar1212
Employees Worked With
July 11, 2018
Outstanding experience and service I was very pleased with the service to my car. Problem was fixed and I am a very happy customer Maggie is the b awesome!! I was very pleased with the service to my car. Problem was fixed and I am a very happy customer Maggie is the b awesome!! More
by aquin1357@optonline.net
July 10, 2018
Quick and easy service Came in for recall service was taken care properly and quick Maggie my service advisor was very helpful and pleasant she made sure I was taken care of Came in for recall service was taken care properly and quick Maggie my service advisor was very helpful and pleasant she made sure I was taken care of good More
by lickyloco
Employees Worked With
July 10, 2018
Details Glad to c that chgs were good for customers Ricky's attitude and attention to details was the difference in the place. Thanks. So much. Glad to c that chgs were good for customers Ricky's attitude and attention to details was the difference in the place. Thanks. So much. More
by rayfrbx718
Employees Worked With
Other Employees :
Rob Aristy, Yasmin Henry, Kayla Benitez
July 10, 2018
Dealership from xxxx There’s only one reason I come to this dealership and that’s because I purchased a warranty for my car with them... which now is causing me a headache There’s only one reason I come to this dealership and that’s because I purchased a warranty for my car with them... which now is causing me a headache trying to use. Mr. Day is the most pleasant person there followed by Maggie. It takes quite long to get a call in regards to your vehicle and I have to stalk them for updates. Dropped my car last week Thursday and I am STILL waiting to get my car back - it’s kind of ridiculous. It regret purchasing my vehicle here, plus purchasing a extended warranty for it because it’s just about worthless. The salesmen are pretty much all money hungry and don’t care about the customers & the service department needs a xxxx of a lot more training on customer service and just being decent people. Purchased a vehicle in September 2017 from there and June 2018 the car kept shutting off on me while I was on the highway with my 8 month old son. I shouldn’t be having these problems and it shouldn’t be taking so long to fix it. I will never purchase a vehicle here again and when my warranty runs out, I’ll never come back to this service department. More
by SRiggio0718
Employees Worked With
July 10, 2018
Extremely customer focused Rob my service advisor was engaging and helpful as soon as I drove in. Other dealers had kept my car for days and made 0 progress. Robert quickly deta Rob my service advisor was engaging and helpful as soon as I drove in. Other dealers had kept my car for days and made 0 progress. Robert quickly detailed the process he would take to identify the issue and when he would follow up with me. He followed up as agreed and my car is working better than expected. Thank you so much Rob. More
by hilroyhumphreys
Employees Worked With
Rob Aristy
July 09, 2018
Great service Excellent service, they work quickly as possible. Very nice and courteous to the customers.I don't have any real complaints at all. Thanks for everyth Excellent service, they work quickly as possible. Very nice and courteous to the customers.I don't have any real complaints at all. Thanks for everything More
by meech730
July 09, 2018
Recall Service Great same day service. Service staff is polite. Waiting area is clean. Was able to get all work done the same day and in a timely manner. Great same day service. Service staff is polite. Waiting area is clean. Was able to get all work done the same day and in a timely manner. More
by MR.POLLARD82
Employees Worked With
Yasmin Henry, Kayla Benitez
July 09, 2018
Oil change The service was great and all employees were helpful I would refer friends and family to come to location once again the service great and done quickl The service was great and all employees were helpful I would refer friends and family to come to location once again the service great and done quickly More
by mrhquick55
Employees Worked With
Kayla Benitez
