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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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July 23, 2018

Service Quick check in and repairs completed in timely manner.The price of repairs were rather high but I was satisfied with the work that was done.The new wa More

by lanelwillis01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 24, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the feedback. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 23, 2018

Great customer w I was treated as a great customer I was also reminded of the recall for my car everything was done on time thank you so much for your service More

by DC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for this wonderful review, and please come back to see us if we can do anything else to assist you! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 23, 2018

Service rep This dealership is good. I’ve been here multiple times. The service rep Kayla helped with getting the car in easily. She was great. No complaints. More

by Luis Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 24, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We're happy to hear that you have been continually impressed with our service center! Thanks so much for your great review. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 21, 2018

Attention to detail Friendly staff. very knowledgeable. Service was reasonably priced. Wait time was within reason. I will return when my car needs it’s 60k maint More

by Melishazr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Jul 23, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your kind review, Melishazr! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Until next time, drive safely! Best regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 20, 2018

Most helpful and thorough service center. The gentleman that checks you in to have service done on your vehicle is great, is customer service skills are impeccable. The staff that does the pap More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that checks you in for service as well. , Yasmin Henry, Kayla Benitez
Jul 23, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Jen, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 19, 2018

Best service center on the east coast Brought my 2017 Jeep Wrangler in to eastchester after riverdale jeep couldn’t find the issue...The service advisor went above and beyond to make sure More

by BRETTQ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 19, 2018

Car purchase and service I went in for my first car purchase and it went smoothly. I go in for a scheduled service to my car and it went even more smoothly. Thanks to the grea More

by mmartinez314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 23, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 18, 2018

Timely I did a walk in and I was seen for more than one item and didn’t have to schedule an appointment to deal with my car problems. Thanks to Maggie my ser More

by medicaidsvg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jiminez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate the kind words about your experience with Maggie. We look forward to seeing you again in the future! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 17, 2018

Recall Update Easy to set up appointment and waiting time for service is accurate. Great service overall as always. Costumer service is always friendly. Great servi More

by ing.luisnunez7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 17, 2018

Customer service. The young lady that was helping at the desk I believe by the name of Kayla, horrible customer service did not greet. Although the gentleman that wor More

by JENNIFELIPEE
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
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