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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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July 28, 2018

Oil change and recall and software updates Great customer service when I had to do work on my truck. I was in and out, very efficient. I would recommend them to anyone. Keep up the good wor More

by nelsonemoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your kind words and recommendation, Nelson! We look forward to your next visit! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 27, 2018

Service snafu I recently bought a Nissan Altima (2015) from your dealership. I had to take it back because after heavy rain fell one weekend I saw some leakage com More

by D3rg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana Solis, Yasmin Henry
July 27, 2018

Excellent customer service My experience with Eastchester Dodge service was great. The gentleman who greeted me was awesome! He was just so cheerful. It would be hard to have a More

by EMaldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Named above
Jul 27, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the great review! We do our best to excel in the business and provide the best customer service experience for our customers. We are glad to hear this was achieved with you during your visit. If there's any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 27, 2018

very good customer services this was my second visit to east Chester dodge for service to my 2016 dodge pick up my service rep- name is Ricky beleno and the gentleman was very pr More

by marvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ricky beleno
Jul 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We are pleased to hear that you had an excellent experience with Ricky and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call if any questions may arise. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 27, 2018

Service I came in early and was out within 2 hours time. Prices were reasonable for my oil change and tire rotation. Would recommend to anyone More

by MYBLOCK175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Martinez, Rob Larosa, Ariana Solis, Kayla Benitez
Jul 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 27, 2018

Good Service I always receive excellent service for my car and the staff is Also well organized and also excellent workers. The price for my battery was a little s More

by TANGERAY.TANG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 26, 2018

Car repair I needed an emergency repair and was scheduled to bring the car in the next day. My rep Kayla went above and beyond to make sure everything went smoot More

by Inika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 27, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so happy you had such a great experience with Kayla. She definitely goes above and beyond for her customers. We appreciate your business and look forward to working with you again. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 26, 2018

Eastchester Jeep Easy to make service appointment. Truck serviced in a timely amount of days needed for service. Staff reviewed work done. Was happy with my service n More

by SUAVEBXNYC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasmin Henry, Kayla Benitez
Jul 27, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We really appreciate you taking the time to leave us a review, Tommy! Glad you were happy with everything, especially the service. Feel free to reach out if you ever need anything else! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 25, 2018

Great Communication Make The Tact Go Smooth Maggie was a great support once we were able to speak , and understand each other.. Maggie is a asset to your service department. Overall my experie More

by MBENJAM80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent input! We're proud of our service technicians and we're happy to hear that they took care of you and your vehicle in an efficient manner. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 25, 2018

Service Experience The intake process was smooth. Appreciate there being a separate line for those with appointments; and honoring appointment times. Everyone is friendl More

by Gregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Day, Yasmin Henry
Jul 25, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Gregory, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from our team. If there is anything more that we can do, please come back and see us again. Take care, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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