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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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July 31, 2018

Horrible start to finish No communication horrible service. So I dropped off my 1,045$ A month truck for humorous issues plus a recall. They said no loaner cars. Only a ren More

by jp2776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2018

Service visit The service Person that helped me today Kayla was great at least she was friendly that’s how it should be all the time. Also the gentleman that checks More

by gamanima1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Aug 01, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your kind words about our service team. Thank you for choosing us for your vehicle needs! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 31, 2018

Long service visit I bought a used VW Jetta here and this it was my third visit for car service. Unfortunately, I spent 4 hours waiting for the service and the service p More

by ovelasco451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i don't remember the name
July 30, 2018

Amazing Service Been going here since I bought my Jeep Wrangler and they have never failed me. I always recieve feedback on taking care of the car and they always rem More

by bdelacruz13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Yasmin Henry, Kayla Benitez
Jul 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your continued business, and for taking the time to leave us this review! We can't wait to work with you again! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 30, 2018

Recall Service Center area was very clean, very organized and safe environment. Work was completed in timely fashion. I would definitely come back to this se More

by jgonz77888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Martinez, Anthony Schmidt, Rob Aristy
Jul 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff was able to provide you with an positive experience! Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 30, 2018

They over price you I would not go back for anything that has to do with my car . I paid 900 dollars just on them too work on my car and my car is one not a foreign car More

by Illy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yasmin Henry
July 30, 2018

Terrible as always Eastchester Chrysler or any other Jeep dealership do not know the meaning of customer service. I regret getting a Jeep. I purchased my Jeep from East More

by rvelez3773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Benitez
July 30, 2018

excellent and quality service I can call always get my questions answered. I get appointment that fit my schedule, and everyone is super friendly. I would recommend to all my frien More

by asmithbus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Martinez, Rob Aristy, Yasmin Henry
Jul 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 30, 2018

great service good service friendly clean area treat all with the up most respect easy to approach well manor will continue to do more service in the future More

by izzycoop08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your feedback, Izzy! We look forward to your next visit! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

July 29, 2018

fast and easy service I got there at the last minute with my 10 mth old baby. They greeted me very humble way and made sure I was serviced quickly. Very helpful, courteous More

by gregmullarkey46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Beleno and the man that gets people in the front before entering garage
Jul 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Greg, thank you for the positive review, and thank you for trusting us with your vehicle. Take care, and always feel free to reach out with any service questions! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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