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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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August 14, 2018

Efficient and courteous Frank was courtesy with the encounter and i would recommend the service to another. Answered questions for me and was apologetic about problems that More

by JCSANTIAGO28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana Solis
Aug 14, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your kind words about your experience at our dealership! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 14, 2018

Fast, Friendly, and easy as usual I came in to have my car cervices and to check on a recal notice. Ricky and the staff at Eastchester exceeded expectations as usual. The job was done More

by RUNNERSHIGH914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Day, Ricky
Aug 15, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 13, 2018

Awesome The service was great and everyone is very polite and helpful. I’m always happy with th service of my cars at your dealer thank you. Maggie was very More

by LOSTLEGACYLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Aug 13, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the positive review and thank you for continually trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

May 17, 2022 -

LOSTLEGACYLAIR responded

Just want to say again Maggie is the best

August 12, 2018

SERVICE AREA: There is always a lack of interest, an outward show of unprofessionalism, impoliteness, and unwiiliness. A feeling of disgust, anger, and resentment More

by apple6.am
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Yasmin Henry, Kayla Benitez
August 11, 2018

Quick, convenient, and efficient. I dropped my car off for a recall and the rep (Yasmin) told me it would take an hour and long behold it actually took one hour. I was out of there muc More

by mothugz_97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Aug 13, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 10, 2018

Good service I was very happy with the receptionist & the service . Everyone was really nice & professional I would absolutely recommend this service to my friends More

by rickybb74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Echeverria
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Aug 13, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 10, 2018

Recent Visit Service advisor Yasmin was wonderful and informative. Kept customer abreast of vehicle progress through text and/or phone call. Was very apologetic f More

by c.small
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Aug 13, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the feedback. I'm very happy to hear that Yasmin was of such help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 10, 2018

Quick and pleasant service Service rep Kayla was pleasant. She kept me informed. The person who greeted me when I arrived and directed me to my drop off point was friendly. T More

by mslindacw
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Aug 13, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the review! Please contact me directly and we will get the phone issue sorted out. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 10, 2018

Fast and easy Service was quick and easy. from signing in, all the way to leaving with my vehicle. Service rep was attentive and helpful. Will be utilizing this ser More

by j.anthony.prez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Aug 13, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and I am happy that they were there to take care of you! We look forward to working with you in the future! Best regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 10, 2018

Mandy Maggie was great. My car was serviced very quickly. I would take my jeep back here for service. Friends and family will also visit the location.? More

by mandy21h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Day.
Aug 13, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Maggie. Please let us know if we can ever help you in the future. Best regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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