Eastchester Chrysler Jeep Dodge Ram - Service Center

service execellent customer service know job and products rep knew exactly what he was doing attended all my needs i liked how they treated me and my wife it execellent customer service know job and products rep knew exactly what he was doing attended all my needs i liked how they treated me and my wife it was greatt!!!!! More

Great Service Great service and friendly staff, went in to fix two recalls and got an oil change all done in 90 min. Also helps they are open on the weekend. Great service and friendly staff, went in to fix two recalls and got an oil change all done in 90 min. Also helps they are open on the weekend. More

Service My Service Representative Maggie was Very Professional and Courteous. Maggie was very helpful throughout the recall service visit. Any questions I p My Service Representative Maggie was Very Professional and Courteous. Maggie was very helpful throughout the recall service visit. Any questions I presented to her were answered expeditiously from knowledge or conferring with her Supervisor (an excellent leadership trait). This recall required me to leave my vehicle for several days because the part had to be ordered. I was authorized a rental car and waited patiently in the waiting area after the dealership made the call to Enterprise. Enterprise never showed. Maggie made a followup call to Enterprise again in front of me, they said they were coming I provided my phone number to Enterprise and patiently waited outside the dealership (this all happened at approximately 6:10 PM), again Enterprise never showed. I received a followup text from Maggie asking was I picked up. I told her " NO". The followup text of concern by Maggie was definitely appreciated. Your Organization may need to evaluate the services of Enterprise. More

Frank has been very helpful and has explained the process Getting the part installed on my car has taken longer than I anticipated. However, I appreciate Frank calling me back and providing me with a very det Getting the part installed on my car has taken longer than I anticipated. However, I appreciate Frank calling me back and providing me with a very detailing explanation about the process. The car part has been ordered but it is a third party that is responsible for painting it. I feel confident that as soon as the part is in Frank will call me and my car will be like new. More

Great Attentive, respectful, knowledgeable, and great customer service skills. Couldn’t ask for a better service representative that was there to help me wi Attentive, respectful, knowledgeable, and great customer service skills. Couldn’t ask for a better service representative that was there to help me with my vehicle. Thumbs up to Frank. More

Helpful I had several items I was there for. Although I had to return to have everything completed, through no fault of the service area; I was very pleased w I had several items I was there for. Although I had to return to have everything completed, through no fault of the service area; I was very pleased with the work and information I was provided. More

great customer service i wouldnt take my car any other place mr.day lights up my day. maggie is the ultimate best she keeps you informed about whats going on with your car e i wouldnt take my car any other place mr.day lights up my day. maggie is the ultimate best she keeps you informed about whats going on with your car every step of the way. More

Oil Change & Recall Appointment process was simple. Went in for an oil and they were able to take care of the recall situation without having to come back another day. Pr Appointment process was simple. Went in for an oil and they were able to take care of the recall situation without having to come back another day. Process was quick and staff was professional. More

It was fair Ricky was very forthcoming with my situation. His customer service really improved the customer experience. Mr. Day was very nice upon my arrival, a Ricky was very forthcoming with my situation. His customer service really improved the customer experience. Mr. Day was very nice upon my arrival, and set the expectation of the wait for service. More