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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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August 15, 2018
very good all an all the experience was pretty good. your service department seems really slow and nobody tell you whats going on. i really think it takes way t all an all the experience was pretty good. your service department seems really slow and nobody tell you whats going on. i really think it takes way to long to make repairs. More
by LARRYBROOL
Verified CustomerEmployees Worked With
August 15, 2018
It was a great experience It was fast and quick took care of all my problems I had a beautiful time got a nice car perfect place to go get your car from in the Bronx It was fast and quick took care of all my problems I had a beautiful time got a nice car perfect place to go get your car from in the Bronx More
by curtisjones1988
Employees Worked With
Juan Reyes, Rob Aristy
August 15, 2018
Excellent Experience From A First Timer Went there for a recall for my Grand Caravan and from the moment I was greeted with a smile and a hearty hello at the garage entrance to dealing with Went there for a recall for my Grand Caravan and from the moment I was greeted with a smile and a hearty hello at the garage entrance to dealing with Robert the Service Manager, my experience was nothing short of excellent. Thanks to everyone and keep up the great work. More
by surfrbird
Employees Worked With
Rob Aristy
August 15, 2018
A disaster This is what i wrote before on the reveiwa before thw manager told me to take it down and he'll help.. but i ayill had to pay $326 for nothing new to This is what i wrote before on the reveiwa before thw manager told me to take it down and he'll help.. but i ayill had to pay $326 for nothing new to be done to the car and its thw same way it was. Nothing changed.**** t's all about the money for the service reps and manager. How would any of you feel if you brought your car here for service and after back and forth with the warranty for two full weeks, nothing is fixed on the car but I'm gonna have to pay $409 to get it back? That is wicked and I in my wheelchair try to explain to Yasmin the service rep and Frank the service manager that this don't look good for a big company like dodge ripping of a poor man like me For $ 409 for a car that's value around $2000. Like I explained to them I am not looking for pity.. I just think it's unfair and unreasonable. With that in mind, I am not going to be the person to encourage anybody to go here or mske any reccommendations.. especially the service department. I haven't even complain about all the other times when I they keep your vehicles for long hours and days while they take their own little time to fix it.. also that other time whem they want charge me for fixing ac.a. but it was still blowing hot air. I wish I could get an audience with the general manager to let him know my full experience and this place.. it's mostly not good.. and must make lot of imrovement or will loose lot of potrntial and present customers. More
by Labalaba
Employees Worked With
Other Employees :
Paul.. don't k ow laatname but he was the only one I dealt with with gentle professionalism and not overly aggressive as the others, Yasmin Henry
August 15, 2018
Great !! Everyone seemed nice , especially Kayla who was very helpful and attentive to my needs ! My car was serviced rather fast compared to other dealerships Everyone seemed nice , especially Kayla who was very helpful and attentive to my needs ! My car was serviced rather fast compared to other dealerships . Would definitely go back for future service. More
by santana_a81
Employees Worked With
Kayla Benitez
August 14, 2018
Need more service mangers like Kayla Should u guys somehow able to get urself 2 more Service Managers like Kayla then u would really be on to something. What more can I say. KNOWLEDGEABLE Should u guys somehow able to get urself 2 more Service Managers like Kayla then u would really be on to something. What more can I say. KNOWLEDGEABLE. PROFESSIONAL. PLEASENT. Shes explains to u whatever u may not understand and always willing to go the extra mile. More
by Loso135
Employees Worked With
Kayla Benitez
August 14, 2018
Good service etiquette. Always poite and take good care of me when I come to have my care serviced. They don't do anything without letting you know first. Always poite and take good care of me when I come to have my care serviced. They don't do anything without letting you know first. More
by murphy1013p
Employees Worked With
Yasmin Henry
August 14, 2018
Miss Informed from the beginning Person setting up appointments have no idea how the rest of the service venter works. Was told i will get a loaner so i will not be without a vehicle Person setting up appointments have no idea how the rest of the service venter works. Was told i will get a loaner so i will not be without a vehicle but day of appointment was informed they do not do loaners at all. Service advisers never called me back as i was informed 4x by the person setting up appointment. Was told oil change would be $49 but was charged after work was done $93. More
by rkbills2011
Employees Worked With
Ricky Beleno
August 14, 2018
Good Weekend Service I was due for a oil change. Got a call from a Rep. Went in on Saturday got my oil change looked at The New Inventory and before i Knew it i was on my I was due for a oil change. Got a call from a Rep. Went in on Saturday got my oil change looked at The New Inventory and before i Knew it i was on my way home. More
by frankduran1990
August 14, 2018
Efficient and courteous Frank was courtesy with the encounter and i would recommend the service to another. Answered questions for me and was apologetic about problems that Frank was courtesy with the encounter and i would recommend the service to another. Answered questions for me and was apologetic about problems that were not his fault and pointed me in the right direction to correct the previous deficiency. More
by JCSANTIAGO28
