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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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August 31, 2018

Good job!! To make the appointment was fast the only problem for me i had to wait a week for that but other than that everything was on time!! More

by 01DJATREVIDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Sep 03, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for your feedback! I'm happy to hear that we were able to take care of you! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 29, 2018

Friendly and fast quick in quick out thank you Because they are true to there word if they say the car will be ready in1 hour it is no long wait and paperwork done More

by deniseodonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Beleno, Enmundo Gonzalez
Aug 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 29, 2018

Oil change/fuel injection/multipoint inspection The associate that helped was patient enough to explain everything that would be needed. Awesome service and I would recommend to other people for sur More

by daa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Aug 30, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 28, 2018

Straight to the point type of service . That's what I like! I was greeted by Mr. Frank for my first oil change in my 2017 jeep. He was very busy because it was a Saturday morning, but took care of me and every More

by fenk88.fm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your review! We really appreciate your business and are so happy that Frank could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 27, 2018

Professional and quick Employees were very knowledgeable, professional, and polite. I was in and out in less time than I was told it would take. The waiting rooms were comfo More

by dakid456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Aug 28, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 26, 2018

Friendly, Fast and Efficient. Towed my car to the only Jeep dealership that would accept it because everyone else had a full booking. They accepted it with a smile, diagnosed it qu More

by brandylayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 26, 2018

Great Service The service is always consistently satisfying. The staff makes sure your concerns are taken care of. Reps are very knowledgable and friendly. I would More

by Middletonjayral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry, Kayla Benitez
Aug 28, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 25, 2018

Satisfied Fast and reliable service. Maggie is an excellent person and always attentive to your needs. She works with you and it’s very understanding. Would rec More

by jessicaN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your review! We really appreciate your business and are so happy that Maggie could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 24, 2018

Service Review Service Center opened exactly at 7:30 AM. The attendant directing traffic is always pleasant and helpful. Maggie , my service advisor was very profe More

by fduckett0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Eastchester Chrysler Dodge Jeep for your vehicle needs. Best, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 24, 2018

If U Want To Waste Time Go Here!!! I reported several problems about my Pacifica. They assured me the problem was fixed. I had to go back 15 days later got the same problem. Picked u More

by tperryny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yasmin Henry
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