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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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September 04, 2018

Bad service I entered the facility to service my vehicle . On entering i had both license plates attached to my vehicle . After the vehicle was finished servicin More

by parocat32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yasmin Henry
September 04, 2018

Oil change Call in the morning to make a appointment they told me to come in no waiting no delays in and out the person that great me at the parking lot very pro More

by TITO0551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

September 03, 2018

Ricky was awesome! Ricky was handling my case while my jeep was in the shop. He was great from the beginning to end. He returned my calls and texts quickly. He also answ More

by GARCIAJUDITH.88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 03, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We're happy to hear that your service experience was so positive! Thanks for your great review! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 03, 2018

Ms Maggie in service is FANTASTIC! Maggie was awesome. It’s like she’s running around on roller skates getting everything done, she doesn’t skip a beat! On top of all aspects and she kn More

by ROSIECOSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We're happy to hear that Maggie provided such a good experience for you! Thanks for choosing our dealership! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 01, 2018

Great service The workers here do a great job on servicing. I never have any problems with my car after they worked on it. They also are willing to work with you wi More

by adiamondsgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We're happy to hear that you have been consistently impressed with our customer service! Thanks for choosing our dealership! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 31, 2018

Oil change, tire rotation and recall fixed ahead of schedule Work was completed professionally and ahead of schedule while I was waiting. The staff is professional and courteous. This is my second visit. Will be More

by DSLEV2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Sep 03, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We're happy to hear that your visit was so positive. Thanks for coming in again, and we look forward to your next visit! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 31, 2018

Recall They were fast and very professional and clean. Easy to make Appointment and they were good to serve you at the time of your appointment. More

by BEE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Sep 03, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so happy to hear that everything went well for you! Thanks for coming in! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 31, 2018

Jeep Service The service Tech (Ricky) was very knowledgeable and professional. He communicated with me every step of the way as he coordinated the with the warrant More

by oakleypeterkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 03, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Ricky. Please let us know if we can ever help you in the future! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 31, 2018

Very good Bobby is the man!! His costumer service is exellent... if you want a answer to your problems.his the solution..bobby erickson deserves the position he More

by kasperpizarro23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for leaving this wonderful feedback! Customer satisfaction is one of our top priorities and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

August 31, 2018

Excellent Service from the time you drive up comfortable waiting area professional service clean dealership courtsey service a big plus workmenship always excel More

by bobmolly27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Sep 03, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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