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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,681 Reviews

3,681 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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September 27, 2018

Routine Maintenance Randy was extremely helpful in answering all of my questions as well as going above and beyond making sure I was aware of all of the work being done o More

by mincin.daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know that Randy went above and beyond to help you. If you have any additional comments or questions, please feel free to contact us directly! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 27, 2018

Maintenance work I was given a great amount of detail in regards to my vehicle and what needed to be fixed and replaced. The rep was very much helpful. More

by CLUTCH302004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're happy to hear that our staff took such great care of you. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 27, 2018

Courteous staff I love the friendly service I received and how I was greeted from the momment I arrived..What I did not appreciate is one of my parts had not arrived More

by TRACEYBM9216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2018

worst experience ever! Customer service not the best but I guess they are typical as far as dealerships go... over charging for any and everything... but hey what do u expec More

by str8up991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yasmin Henry
September 26, 2018

Cannot give 5 stars no Wi-Fi Service was good but the only thing I have a problem with that you don't have no Wi-Fi I couldn't do my office work while I was waiting for my car but More

by shenderson972
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yasmin Henry, Kayla Benitez
September 26, 2018

Awesome service Very happy with the service at eastchester. Maggie keep me informed all thought out the time my vehicle was there, very polite and professional. Would More

by cday1687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team and we look forward to your next visit. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 26, 2018

Quick and easy Took vehicle in for a recall was there for 15 minutes and job was done was on my way back on the road. Maggie was extremely helpful very friendly an More

by DINO2PEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your kind words about our service team. Thank you for choosing us for your vehicle needs! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 26, 2018

All around great service The service I received was great. Didn’t take to many days to find and fix the issue. I haven’t experienced the problem again since being fixed. Defin More

by jadetforman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Sep 26, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your kind words, Jade. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 26, 2018

Visit for service Took my car in to be serviced, a oil change & tire exchange. Quick, easy & no appointment needed! Ricky helped me with my service. Very polite & infor More

by Laboy220
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
In service- Ricky, Great! Very polite & informative!, Rob Larosa
Sep 26, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the excellent review! It is great to know that our staff was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 26, 2018

Good experience The service was really handled professionally I've had some okay times there but this last visit was Awesome and I would be back soon. D.w. More

by Darrylewiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 26, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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