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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,681 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,681 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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October 19, 2018
Great experience . Would recommend to someone. Will be sure to return for next servicing. No complaints. Would recommend better breakfast in the waiting a experience . Would recommend to someone. Will be sure to return for next servicing. No complaints. Would recommend better breakfast in the waiting area. At least coffe and donuts More
by janetjnwlc
Verified CustomerEmployees Worked With
Kayla Benitez
October 18, 2018
Disappointed They could not fix Uconnect issues. They missed to place tire valve caps. Counter lady was not friendly. Overall I was not satisfied with the service. They could not fix Uconnect issues. They missed to place tire valve caps. Counter lady was not friendly. Overall I was not satisfied with the service. More
by Wood
Employees Worked With
Unknown
October 17, 2018
Jeep service Fast and friendly service. Went there drop off my car and they called me back faster that it was promised. That’s a good service Fast and friendly service. Went there drop off my car and they called me back faster that it was promised. That’s a good service More
by stmontero
October 17, 2018
Great The service was excellent. My car was there for a few days but they were able to offer rental car services so i could still make it to work. Yhabk yo The service was excellent. My car was there for a few days but they were able to offer rental car services so i could still make it to work. Yhabk you More
by AYEESHAGORDON
October 17, 2018
Fast, friendly service! I was hesitant to have my car serviced here because I did not have the best experience when purchasing the vehicle. However, I was pleasantly surprise I was hesitant to have my car serviced here because I did not have the best experience when purchasing the vehicle. However, I was pleasantly surprised at how nice Kayla was and how quickly my oil change was done. I will be going back for future service at this location. More
by Jannicevivola
Employees Worked With
Kayla Benitez
October 17, 2018
Service department I’m am writing this review to let everyone know the poor level of customer service that I experienced in dealing with this service department. My vehi I’m am writing this review to let everyone know the poor level of customer service that I experienced in dealing with this service department. My vehicle was brought in with a check engine light it was there for two weeks and when I picked it up the check engine light came back on before I left the parking lot. I was informed by the service manager Frank that I should bring my vehicle back on Monday. I brought my vehicle back on October 8th I was told by Scarlet that “Well Frank ain’t here and you gonna have to bring it back Friday” I was shocked I thought her job was to help the customer yet I was dismissed so abruptly. I went over to another rep and decided to try my luck I explained my situation and she walked away saying that she was going to get someone named Kevin. I sat there for about 20 minutes she never came back. Anyway long story short my vehicle stayed another week I was told problem solved picked up my vehicle yesterday and the light came back on. I called and Kayla had me on hold for about 20 mins and then hung up. Not surprised both her and scarlet are the most disrespectful people I have met in my whole life. I brought my car back there because they received payment both times and my issue has yet to be resolved. When I walked in Kayla took one look at me rolled her eyes and said “ don’t come over here go to Yasmin” Yasmin checked my car in and explained to me what would happen once she gets the technician to look at the vehicle. I’m not a difficult person but the way I was treated was wrong I’m not at all happy and I’m going to write this review all over. Those girls need to not interact with customers they are ridiculously rude. More
by Wembley12
Employees Worked With
Other Employees :
Scarlet, Marc LaMassa, Yasmin Henry, Kayla Benitez
October 16, 2018
Great customer service. Great work good customer service and also making sure you are aware of what needed to be done. And also getting the job done in timely fashion Great work good customer service and also making sure you are aware of what needed to be done. And also getting the job done in timely fashion More
by Masball00
Employees Worked With
Robert, Ariana Solis, Rob Aristy
October 15, 2018
Service Very friendly staff. Took care of all my service need and explained everything in detail. Superb customer service ! Would recommend to everyone who wa Very friendly staff. Took care of all my service need and explained everything in detail. Superb customer service ! Would recommend to everyone who wants a good job done with their vehicle. More
by kevinmitchell21
Employees Worked With
October 15, 2018
They got it RIGHT I needed a tire & when they punched in my VIN the tire that corresponds was NOT a Kevlar tire!! They had the tire the next day!! Kayla was great!! I needed a tire & when they punched in my VIN the tire that corresponds was NOT a Kevlar tire!! They had the tire the next day!! Kayla was great!! More
by secondina
Employees Worked With
Rob Aristy, Kayla Benitez
October 15, 2018
Service experience The service I received from the service advisor Kayla was exceptional. She was very helpful she took her time to help me with all my needs. I would re The service I received from the service advisor Kayla was exceptional. She was very helpful she took her time to help me with all my needs. I would recommend her to anybody going there. More
by trhames
Employees Worked With
Kayla Benitez
