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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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November 05, 2018

Very unsatisfied I bought my vehicle about 6 months ago and they told me that I had a bumpers guarantee. I drive my car on weekends and took it to service for an oil c More

by merlincabrera7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other
November 05, 2018

Excellent I went for a recall and everything works fine in my car. I would recommend the dealership to someone else. It’s great service and good staff More

by paulinoarturo95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICKY
Nov 05, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

November 05, 2018

Efficient, Fast & Courteous service Compared to my experience at other locations, my visit to Eastcheater was top notched! Will come back for all my car maintenance needs. I arrived at 1 More

by tiffaneethompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

November 05, 2018

Knowledgeable and friendly I was impressed by the staff, If I was to judge the book by its cover, I would make an xxx of myself. First they were friendly and courteous. We reall More

by cornelsingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I just remember Ricky. I don’t have invoice with me.
Nov 05, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the review. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

November 04, 2018

service best service department ever. i would continue to get my jeep service by them. i also recommend anyone to come here and get their vehicle serviced. More

by hensleyvega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Nov 04, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your wonderful review of our service department! We hope you'll come back and see us for your future automotive needs. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

November 03, 2018

Safety recall repair I had appointment for a recall, but was to far and I had a urgency, I call I speak to rob, I explain the situation and he scheduled x an early day, th More

by FABIANMEDINA78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Nov 04, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We are pleased to hear that you had an excellent experience with Rob and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

November 02, 2018

Never been, dunno why the random emails, calks, texts etc . I like in North Carolina, why would i service here. No response from the company to remove me from thier marketing. More

by fastforwardhurricaneteam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn't work with anybody here
Nov 19, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

If you'd send me your info I will be glad to take your information out of our database. Marc LaMassa General Sales Manager Eastchester CJDR

November 02, 2018

Great experience. I was a walk in for an oil change and I was thoroughly impressed with the short wait time and the excellent service I received from Kayla and the rest More

by atwj9170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Nov 04, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for coming in! We appreciate your business! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

November 02, 2018

Jeep 2019 Both of these ladies were extremely accommodating! Maggie was very informative and knowledgeable about the damage I was concerned about on my car and More

by germaniamay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Nov 04, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Germania, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left our dealership satisfied! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

November 01, 2018

Wow! Really, wow! I am completely turned around about you Eastchester Chrysler. I arrived yesterday, 10/30 for a nys inspection sticker and a few recall issues on my 20 More

by JAMES G SCANLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jiminez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

James, it’s great to know that our staff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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