Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
November 10, 2022

they are very well equipped, the customer service personnel have a lot of work, the mechanical work is very bad, as soon as they finish with something the problem begins with another, in my experienc More

by nikolastoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's disappointing to read about your experience and we completely understand your frustration. Our goal is to provide high-quality care, and we're so sorry to hear that we've left the wrong impression. We will be sure to discuss your feedback as a team so that we may improve our process going forward. If there is anything else you would like to add, please know we are always available to talk. Thank you, Customer Care Team - (877)-811-9330

November 10, 2022

Excellent service. Done in a timely manner as well as informed me of other issues going on with my vehicle. Will definitely be back! More

by Nick F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. I do not remember her name but she was working when I first brought my car for an oil change. She is the one who checked me in. Very nice.
Nov 10, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It means so much to hear that our customers can rely on us for solutions and support! Thank you for the excellent review, Nick. See you at Eastchester Chrysler Jeep Dodge Ram next time!

November 10, 2022

I think some of the most helpful/caring people work at this location and I’m beyond happy to be able to meet wonderful people everytime I go in. More

by Omadavirampersaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph. Krishna
Nov 11, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this kind review and for being a loyal client. We are so glad to hear that you have felt welcomed and helped by our team, and we look forward to working with you again down the road!

November 09, 2022

Super fast, and they are effective, always willing to answer every question and concern that you may have More

by C_ramos_20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

The Eastchester Chrysler Jeep Dodge Ram team appreciates the awesome shoutout! Thank you so much for your continued confidence in us to get the job done. Have a good day!

November 09, 2022

Wonderful team of conscientious employees. Helped me out by going above and beyond. Will always recommend this dealership More

by lbarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kehr
Nov 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are blushing! Thanks for all your support of Eastchester Chrysler Jeep Dodge Ram. We look forward to working with you again!

November 09, 2022

Quick and easy. Came in for an oil change and was in and out in not time. More

by REDARMYELITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's always a pleasure to offer a seamless experience. Thanks for choosing Eastchester Chrysler Jeep Dodge Ram for your oil change!

November 09, 2022

Horrible service ever , took my fleet vehicle here about a Month & a half ago and my car is still not serviced had every excuse from having my wrong number to contact me when my car was done or even “parkin More

by tmt71313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very sorry for the delay with your service. We pride ourselves on efficient work and attentive communication and it is disappointing that we missed the mark this time. If there is anything we can do to improve your experience and make you a happy customer from here on out, please be in touch directly. Thank you, Customer Care Team - (877)-811-9330

November 08, 2022

Service was once again very good indeed. I got my jeep serviced and ready for the winter. More

by ROMANJRCARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

November 06, 2022

Sammy did a wonderful job. I would continue my service with him. He truly outstanding of what he does. I would recommend anybody to Sammy. Keep up the good positive work. More

by devonprsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Nov 06, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Devon, thank you for the great review! We are thrilled to hear that you are confident in Sammy to get the job done. Drive safely, and we hope to see you back again at Eastchester Chrysler Jeep Dodge Ram!

November 05, 2022

Fast, friendly knowledgeable, get you right in and out with no delays. Focused on my issues and completed it. More

by mrholloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana DelGado
Nov 07, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This feedback is much appreciated! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram for your service needs, we hope to see you again down the road. Drive safely!

Nov 07, 2022 -

mrholloway responded

A special Thanks to Ana Delgado excellent service writer 10s Across the board.

Nov 07, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's nice of you to give Ana a special shoutout! We'll let her know she's appreciated. Have a great day.

...
32
...