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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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November 30, 2022

Tire rotation on receipt. Never done had a tire low it was on same spot More

by valvic98
Recommend Dealer
No
Employees Worked With
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This review is disappointing to receive. We strive to deliver a seamless and thorough service experience, and we apologize for the mixup regarding your tire rotation. We would appreciate another chance to speak with you to see what more we can do to address this feedback and help fix things. If you are willing, please feel free to reach out. Best, Thank you, Customer Care Team - (877)-811-9330

November 29, 2022

Everything is alright so far. Kept his word , got me out of there on time. More

by CLARENCE05PICKETT
Recommend Dealer
Yes
Employees Worked With
Ricky
Nov 29, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this lovely review of Eastchester Chrysler Jeep Dodge Ram! We hope you have a fantastic day!

November 29, 2022

I took my car for service my check engine light on I have no heat and the dealership gave me a appointment to fix the problem a month later More

by nordilgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry that we couldn't offer you a sooner appointment to address your concerns. Your feedback is important to us and we hope to have the opportunity to make you a happy customer. Please feel free to give us a call directly if you would like to discuss this further. Thank you, Customer Care Team - (877)-811-9330

November 26, 2022

Always have a positive experience. Excellent service and good customer relationship. I am kept abreast of what is happening at all stages. More

by samcq21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudolfo Beleno
Nov 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate the kind feedback and hope to see you again at Eastchester Chrysler Jeep Dodge Ram. Safe travels!

November 25, 2022

Very nice workers. ....its obvious during the quick oil change that the 140 point inspection is used to find mundane wear and tear on a vehicle and to charge insane pric More

by eddie290
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dianna was excellent
Nov 29, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for sharing, Eddie. We are sorry that you're frustrated with your service visit. We aim to perform efficient and effective work at fair prices, but it's clear we left a different impression. If you would like to discuss this with us further, please reach out. Thank you, Customer Care Team - (877)-811-9330

November 25, 2022

I was told I needed $3700 in brake repairs and that my car would not pass inspection. I brought my car to a different dealer and my brakes were absolutely fine and were not “metal on metal.” It was right More

by cimohs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We want to assure you that it is never our intention to mislead or overcharge our customers and we're disappointed that we left you with a different impression. Your feedback will be discussed as a team so we can continue delivering service that our guests can trust. If there is anything else you'd like to share, please give us a call. Best, Customer Care Team - (877)-811-9330

November 24, 2022

I’ve had unexpected factory issues with my jeep, multiple times ! This shop and this service team are really providing a high level of quality and reassuring experiences that’s really keeping me a customer. More

by jchernes02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone
Nov 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are happy we have been able to help you with your vehicle. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your kind words about our team. Wishing you safe and happy miles ahead!

November 24, 2022

My Time at the service center for my Jeep Compass to have it serviced went very well. More

by ROMANJRCARLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram. Drive safely!

November 23, 2022

a really great friendly staff, they’re also very informative. i recommend them for any services. More

by elletravelsvegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to have earned your recommendation! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your experience with our team. Have a terrific day!

November 23, 2022

Perfect no complaints at everyone was respectful and very helpful and very attentive and friendly. More

by lmaldonado3896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for choosing Eastchester Chrysler Jeep Dodge Ram. We look forward to your next visit with us!

Nov 28, 2022 -

lmaldonado3896 responded

Very friendly

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