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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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December 02, 2022

Keer was incredibly helpful and communicative throughout our service experience. I would definitely recommend this service department based solely on my experience working with Keer. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keer
Dec 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Denise - Thank you for leaving Eastchester Chrysler Jeep Dodge Ram this wonderful review and for trusting us with your vehicle's care. It was our pleasure to serve you! Keer will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

December 02, 2022

Customer service was great. They worked with me to get my Jeep repaired in a timely manner More

by harrisla22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the kind review. It was our pleasure to serve you! -- Eastchester Chrysler Jeep Dodge Ram Team

December 02, 2022

I am very pleased with the work that was done on my truck. They took their time and detailed with replacing a part. Thank you More

by Melissa79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the kind review. It was our pleasure to serve you! -- Eastchester Chrysler Jeep Dodge Ram Team

December 02, 2022

Sammy was very attentive, and willing to fit me into his schedule after my parts arrived. More

by anacaona.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
Dec 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for leaving Sammy and the Eastchester Chrysler Jeep Dodge Ram team a five-star review! We hope to assist you again down the road.

December 02, 2022

You guys over charge 400% on sa job that others machanics do for a lot cheaper More

by arzufrncsca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are so sorry to hear that the price was higher than anticipated. We strive to deliver high-end service at a fair cost, and it's very disappointing to learn that we've left the wrong impression. We will be sure to take your feedback into consideration as we move forward. If there is anything else you'd like to share regarding your experience, please know we are always available to talk. Thank you, Customer Care Team - (877)-811-9330

November 30, 2022

Greeting was wonderful. I arrived early and was attended any way. Ricky was great. Explained everything thoroughly. More

by nicole.feliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Beleno
Nov 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Nicole, thank you for the great review! We are so glad to hear that Ricky delivered such a successful service experience. Drive safely, and we hope to see you back again at Eastchester Chrysler Jeep Dodge Ram!

November 30, 2022

Muy bien. Ese lente voy a recomendar este lugar el Manayer excelente persona buen at More

by Marco Albarracin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
El que cambia el aceite
Nov 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Gracias por la reseña de Eastchester Chrysler Jeep Dodge Ram, Marco!

November 30, 2022

Great service from start to finish took me right in with no appointment. The service was done right away very happy More

by N.DiSapia
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're ecstatic that our team made your experience a total success! Thanks for choosing Eastchester Chrysler Jeep Dodge Ram. Safe travels and take care!

November 30, 2022

They took care of me right away I was in and out I was very satisfied with the work that they did thank you More

by johnyg050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This is a fantastic review! Thanks from the entire team at Eastchester Chrysler Jeep Dodge Ram!

November 30, 2022

Service was good, the only thing is , I’ve been waiting for a part for up to a month. More

by romeltgo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! While we appreciate your confidence in our team, we apologize for the delay with your repair. We assure you that we will look into this situation to see if we can provide you with an update. If you are willing to discuss this further, please feel free to reach out. Thank you, Customer Care Team - (877)-811-9330

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