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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,681 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,681 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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June 19, 2019
Excellent Service rep was pleasant very professional in promising and delivering as promised my vehicle in the time stated I will go there as long as Maggie Yas Service rep was pleasant very professional in promising and delivering as promised my vehicle in the time stated I will go there as long as Maggie Yasmin Kevin is available to have my vehicle service waiting past the time specified is extremely rear for me More
by pblair67
Verified Customer
June 19, 2019
servie appointment i love that my service advisor did everything she could to help me get the parts i needed and get my car back to me as soon as possible. i love that my service advisor did everything she could to help me get the parts i needed and get my car back to me as soon as possible. More
by theresa.warren2
Employees Worked With
Yasmin Henry
June 19, 2019
Awesome The job got done quickly and efficiently. Everyone was nice and courteous. They figured out what was wrong and they fixed the problem real quick The job got done quickly and efficiently. Everyone was nice and courteous. They figured out what was wrong and they fixed the problem real quick More
by FRANKIEFIVE1006
June 19, 2019
Great service I love this dealership great people, great service and quality work. Will always get my cars from here. I've been coming here for years. I love this dealership great people, great service and quality work. Will always get my cars from here. I've been coming here for years. More
by riveramel3
June 18, 2019
Great and efficient The representative was great and was able to help me with all the issues and concerns i had about my needed services. Car came out quick everything wa The representative was great and was able to help me with all the issues and concerns i had about my needed services. Car came out quick everything was done fast and smooth More
by oscar_fischer_h
Employees Worked With
June 15, 2019
Great service I went there just for an oil change and Kayla was able to detect an issue with my Jeep just by listening the engine running and it was covered under w I went there just for an oil change and Kayla was able to detect an issue with my Jeep just by listening the engine running and it was covered under warranty. That's just great service you can always feel good about. Thank you Kayla you did a great job!! More
by George S.
Employees Worked With
Kayla Benitez
June 13, 2019
Great service and staff Eastchester service is amazing. Very helpful and informative. Quick service. Easy to book appointment and my service adviser Yasmin is amazing. i coul Eastchester service is amazing. Very helpful and informative. Quick service. Easy to book appointment and my service adviser Yasmin is amazing. i couldn’t have asked for a better experience for car service. More
by tamarastein
Employees Worked With
Yasmin Henry
June 11, 2019
Awesome Came to the dealership for some service on my 2019 Jeep Grand Cherokee and they had me in and out. Will return with all service needs to this facility Came to the dealership for some service on my 2019 Jeep Grand Cherokee and they had me in and out. Will return with all service needs to this facility. Rob kept updating me and made me feel like i was part of every decision that was made on my vehicle. More
by VASQU3Z85
Employees Worked With
Rob Aristy
June 11, 2019
service call Had my car towed in on Monday afternoon, this was after trying to reach someone to talk to about what was wrong. If not for salesman who I had dealt w Had my car towed in on Monday afternoon, this was after trying to reach someone to talk to about what was wrong. If not for salesman who I had dealt with when I purchased the car 3 weeks ago, James, I would not have had any contact with the dealership at all. I had left messages for the service manager and my service rep, but neither ever returned my calls. Today, Tuesday, I tried to call again, same routine. So, I asked to speak to the GM, I am sure the operator just dropped the call onto the floor, and someone picked it up, but not the GM. Whoever it was transferred it to the service manager, who was very polite and seemed very concerned, then put me on hold for 15 mins, just to tell me the car was there, a fact my salesman had told me yesterday, and that my “service rep” would be calling me in a few minutes to go over the “information?”. That was three hours ago and still no call. This service dept is all smiles and everyone is just so happy to see you when you first drop off your car. Then, you are on your own. No one picks up a phone, no one calls you, if you want to know what is going on, you must go there in person, and then you will have to wait to get any answers. Had my car back for two days and the warning lights came on again. This time I was able to get to the service dept for them to see the lights. I was given a loaner and now we wait and see. More
by TOMATO46
June 07, 2019
Amazing Had to come in for a recall I was there for 50 minutes and Robert kept checking in with me if I needed anything I really appreciate this place I’m def Had to come in for a recall I was there for 50 minutes and Robert kept checking in with me if I needed anything I really appreciate this place I’m definitely coming back for more service and when I purchase my next car I’ll be coming here More
by alvarezfa93
Employees Worked With
Rob Aristy
